State Farm Mutual Automobile Insurance Company

Brittany Boyer

Laura Anne Uphoff

Ben Z Schoer

Brian Marczak

Eva Story

Erin Barthold

Mark-Anthony Rowland

Lisa Rossi

Aaron C Williams

Jeremy Myers

David Turrentine

Erin Ann Olander

Dana C Hunt

Larry Ingrum

Nicole M Blakney

Benjamin Tarmann

Natalie R Smith

Yohan Santos

William Simonovich

Jordan Leach

Kenrick Niedbalski

Deborah Taylor

Richard Kim

Archy Ntabona

Jared Musil

Loubna Fassi

Abdul Wahab

Mary Gonsalves

Sam Yeargin

This technology relates to providing a web-based digital claims platform to provide users with a simple and customized experience when filing insurance claims. The platform is enabled by a plurality of back-end application programming interface (API) resources. These API resources are event-driven (e.g., when an 'event' associated with the claim occurs, the status of the claim changes and the API is provided with updated information indicative of the change). The platform includes a customized user interface (UI) that tailors the claim experience to a particular user's needs. The customization can be based off of stated user preferences and/or learned user preferences associated with the user's past behavior. A user can perform/request various services through the customized UI's self-service function (e.g., rent a car, find a hotel room, select a repair shop, etc.). Additionally, the customized UI can enable the user upload documents, track claim status, find relevant help topics, etc.

User interface associated with holistic digital claims platform

Display screen with a graphical user interface for menu of insurance offerings

Display screen with a graphical user interface for various insurance offerings

Systems and methods for processing insurance claims associated with a long-term care insurance policy are provided. According to certain aspects, an insurance claim that lists a set of services purportedly administered by a caregiver within a property of a policyholder may be received. Operation data may be collected from a set of devices that are populated within the property, where the operation data may be indicate a set of services that were actually performed. The set of purported services may be compared to the set of actual services, and the insurance claim may be processed accordingly.

Systems and methods for analyzing insurance claims associated with long-term care insurance

Display screen with a graphical user interface for filing or managing an insurance claim

Display screen with a graphical user interface for finding an insurance agent

Display screen with a graphical user interface for insurance bill payment

Display screen with a graphical user interface for compressed insurance exploration menu

Display screen with a graphical user interface for expanded insurance exploration menu

Systems and methods for managing a long-term care insurance policy associated with a property are provided. According to certain aspects, configuration data associated with a component installed within the property may be received and analyzed to determine that the component is not included in a long-term care insurance policy of the property. The component may be analyzed to determine a discount associated with the long-term care insurance policy, and the discount may then be applied to the long-term care insurance policy.

Systems and methods for managing long-term care insurance using devices populated within a property

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Bloomington, IL, United States of America

Brittany Boyer