Emc IP Holding Company LLC

Emc Corporation

Brion Patrick Philbin

Ashok Tamilarasan

Michael Lee Burriss

Jackson Brandon Myers

Michael Manning

Yuri Alexandrovich Stotski

Wayne E Garrett, Jr

Roko Peros

Kenneth D Lee

Jochen F De Smet

Ying Guo

Helga M Sonner

Gerry Fredette

Phillip H Leef

A technique involves, in response to encountering a predefined number of consecutive I/O errors using a drive path to a storage drive, transitioning the drive path from online to quarantined to temporarily deny further I/O operations from being processed using the drive path. The technique further involves starting a quarantine timer that defines a quarantine time period. The technique further involves performing an update operation that updates the drive path. The update operation (i) changes the drive path from quarantined to removed to continue denying further I/O operations from being processed using the drive path when a removal notification is received before the quarantine time period expires, and (ii) changes the drive path from quarantined to back to online to allow further I/O operations to be processed using the drive path when a removal notification is not received before the quarantine time period expires.

Using path quarantining to identify and handle backend issues

A method of initializing a computing device is provided. The method includes (a) powering up the computing device, (b) initially setting a flag to indicate no need to reboot the computing device, (c) sequentially starting a set of computing components operating on the computing device, (d) in response to one component of the set making a configuration change to the computing device, setting a flag to indicate a need to partially reboot the computing device, and (e) upon all components of the set of components completing to load, partially restarting the computing device conditioned on the flag indicating the need to partially reboot, partially restarting including sequentially restarting the set of computing components without powering up the computing device again. An apparatus, system, and computer program product for performing a similar method are also provided.

Techniques for partially restarting a computing device in response to a configuration change

A method, computer program product, and computing system for initiating a computing device includes setting a master reboot flag to no reboot required. A first software component in an initiation component stack is executed. Upon completing execution of the first software component, a determination is made concerning whether the computing device requires: an immediate reboot, a deferred reboot, or no reboot.

Reboot system and method

Hardware faults in data storage systems are diagnosed. User I/O errors are received. Disk drive port error counters, primary port error counters, and expansion port error counters are read. A user I/O error threshold is modified based on the error counter readings. Depending on the type of errors counted, the user I/O error threshold may be increased or decreased. Once a first quantity of user I/O errors exceeds the modified user I/O error threshold, a faulty component is identified.

Diagnosing hardware faults in a data storage system

A method for automatically diagnosing faults a data storage system. The system includes a plurality of enclosures each having: a primary port; an expansion port; a plurality of disk drives; and a link control card coupled to the primary port and to the expansion port and the plurality of disk drives. The link control card includes a cut through switch having: disk drive port error counters for counting at ports of the plurality of disk drives; a primary port error counter for counting cumulative errors at the primary port, and an expansion port error counter for counting cumulative errors at the expansion port. The primary ports and expansion ports are serially interconnected to the storage processor through a fiber channel loop. The method sequentially reads counters in each one of the enclosures to determine whether errors counted in any one of such counters exceeds a predetermined threshold over a predetermined period of time.

Method for automatically diagnosing hardware faults in a data storage system

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North Grafton, MA, United States of America

Brion Patrick Philbin