Gm Cruise Holdings LLC

Bridget Collins

Livia Johanna

MinJie Tong

David J Shuckerow

Christopher Warren

Yosser Andres D'Avanzo

Theresa Foy

Bharatkumar Patel

Leah Meyerholtz

Qingxuan Li

Hailun Zhou

Daniel Paul Thengvall

Steven Sturkop

Jyothi Babu Araja

Bonnie Lin

A method of providing an onboard assistant for a vehicle, comprising: receiving sensor data from sensors of the vehicle; transforming the sensor data using a trained machine learning model to provide transformed sensor data; inferring from the transformed sensor data that a special condition for the vehicle requires intervention; and contacting an operator of the vehicle to inform the operator of the special condition and receive instructions for handling the special condition.

Automated inference of a customer support request in an autonomous vehicle

There is disclosed a method of providing rider service for an autonomous vehicle (AV) system, including operating an AV to provide a trip to a passenger; associating the passenger with a unique passenger identifier (UPID); receiving passenger metadata for the passenger according to the UPID; and responding to a rider service instance, comprising customizing the response according to the UPID and the passenger metadata.

Personalized customer service for ridehail vehicle passengers

Growing community of inventors

San Francisco, CA, United States of America

Bridget Collins