International Business Machines Corporation

Brian L Pulito

Nitzan Nissim

Asaf Zinger

Scott W Graham

Craig Andrew Lanzen

Lior Luker

James Winston Lawwill, Jr

Mark A Johnson

Noam Almog

Erik John Burckart

Curtis E Hrischuk

Asaf Ben-Ezra

Gary John DeVal

Joseph E Bergmark

Keith Bryan Knight

Timothy Paul Pickett

James Patrick Galvin, Jr

William M Quinn

Michael Joseph Spreitzer

Mark E Wallace

Madhu K Chetuparambil

Mark Scott Kressin

Kevin Solie

Yoichi Yoshida

Uri Segev

Brian Keith Smith

James S Johnston

Galina Rubinshtein

Christopher D Price

Andrew Stewart Lochbaum

James P Galvin

Brian G Cline

Malissa Sullivan

Yafit Sami

Oded Hirschfeld

Anat Fradin

Roman Mandeleil

Jeff Durham

An approach is provided in which an information handling system sends a first request to a user over a voice channel through a first communication network. The request is in an audio format and requests a user data set from the user. The information handling system establishes a messaging channel with a user device utilized by the user through a second communication network. The messaging channel is an end-to-end digital data channel between the information handing system and the user device. The information handling system receives a set of user data corresponding to the first request from the user device over the messaging channel, and sends the set of user data to a conversation system.

Data collection using voice and messaging side channel

Processing mid-dialog SIP messages by receiving a mid-dialog SIP message from a SIP user agent client, creating a new SIP session, associating the new SIP session with the mid-dialog SIP message, identifying an application that is associated with the mid-dialog SIP message, providing to the application the mid-dialog SIP message in the context of the new SIP session, receiving an acknowledgement from the application that the application will accept the mid-dialog SIP message, and responsive to receiving the acknowledgement, providing to the application the mid-dialog SIP message in the context of the new SIP session.

Managing mid-dialog session initiation protocol (SIP) messages

An approach is provided in which an information handling system sends a request in audio format to a user over a voice channel requesting a user data set. The information handling system receives utterances from the user over the voice channel and determines that the utterances do not provide enough information to complete the requested user data set. In turn, the information handling system establishes a messaging channel with the user and sends a request in digital format to the user over the messaging channel to provide additional data to complete the user data set.

Real-time human data collection using voice and messaging side channel

A method and system is provided for policy driven, online meeting updates during the course of an electronic meeting. The invention defines one or more groups of participants in an electronic meeting, and assigns a unique relative priority to each group of participants. Meeting events, such as slide changes or other data that is sent to the various participants for viewing, are transmitted to the various groups in a sequence ordered by the relative priorities assigned to the groups. Alternatively, the invention provides for randomly staggering the delivery of data to the various groups. Both embodiments alleviate the scalability problems that arise for electronic meetings having large numbers of participants.

Policy driven online meeting updates

In some examples, a system for conference management can include a processor to initiate a conference comprising a plurality of cameras and at least one user and process a series of images with at least one service to generate service output, the series of images comprising an aggregation of images from the plurality of cameras. The processor can also detect metadata associated with each of the series of images by the at least one service and aggregate the metadata and the service output based on a timestamp for each image to detect an event. Furthermore, the processor can generate an alarm in response to detecting the event and modify the conference by adding additional cameras or additional users.

Conference management

A system for maintaining SIP application session affinity, the system including a destination inspector configured to inspect a SIP request to determine whether the SIP request indicates as its destination a logical name of a SIP container, a request router configured to route the SIP request to the SIP container that is identified by the logical name if the SIP request indicates as its destination the logical name of the SIP container, and a destination assignor configured to assign the SIP request to a SIP container in accordance with a predefined assignment protocol if the SIP request does not indicate as its destination the logical name of a SIP container.

Maintaining session initiation protocol application session affinity in SIP container cluster environments

According to one embodiment of the present invention, a system for providing call signaling services to client devices transmits a start channel message on a service topic from a first client device to a service instance. The system publishes from the service instance to the client devices a channel message including a channel topic. The service instance subscribes to the service topic and an associated channel topic. Each client device subscribes to a corresponding client topic. The system transfers signaling information between the client devices and the service instance by publishing signaling information to a channel topic and client topics to establish a communication Channel between the client devices. The system communicates between the client devices by publishing information over the communication channel. Embodiments of the present invention further include a method and computer program product for providing call signaling services in substantially the same manners described above.

Messaging based signaling for communications sessions

According to one embodiment of the present invention, a system for providing call signaling services to client devices transmits a start channel message on a service topic from a first client device to a service instance. The system publishes from the service instance to the client devices a channel message including a channel topic. The service instance subscribes to the service topic and an associated channel topic. Each client device subscribes to a corresponding client topic. The system transfers signaling information between the client devices and the service instance by publishing signaling information to a channel topic and client topics to establish a communication channel between the client devices. The system communicates between the client devices by publishing information over the communication channel. Embodiments of the present invention further include a method and computer program product for providing call signaling services in substantially the same manners described above.

Embodiments of the present invention address deficiencies of the art in respect to resource consumption in a clustered environment hosting an e-meeting and provide a method, system and computer program product for resource consumption reduction for an e-meeting via meeting affinity. In one embodiment of the invention, an e-meeting affinity method can be provided. In a clustered environment, the e-meeting affinity method can include identifying a clone supporting an e-meeting and having session affinity with a moderator to the e-meeting. The method further can include establishing session affinity between the clone and other participants to the e-meeting for requests relating to the e-meeting while permitting parallel session affinity to other clones for requests from the other participants not relating to the e-meeting.

Resource consumption reduction via meeting affinity

A system and method is provided that includes a communication protocol for handling Hypertext Transfer Protocol (HTTP) messages is provided. The communication protocol may include a first protocol (e.g., HTTP channel tunneling) for providing a persistent connection based on the utilization of one or more HTTP methods (e.g., GET, POST, etc.). A second protocol (e.g., Blocks Extensible Exchange Protocol) may be provided for multiplexing a plurality of application protocols for communication over a single connection using the first protocol. The plurality of application protocols that are received from the first protocol may be demultiplexed for processing.

Scalable infrastructure for handling light weight message protocols

Growing community of inventors

Lexington, KY, United States of America

Brian L Pulito