Ncr Corporation

Brian Jerel Ollison

James Lee Fortuna

Taylor Drake Morgan

Curtis Patrick Quinn Evans

Azhar Bande-ali

Kevin Andrew Patterson

Sherry Shirah Spreter

Michael Cain Finley

David Allen Turner

Brett S Taylor

Charles Howard Mallory

An approach is provided for indirectly connecting a customer's mobile smart device to computers located at a business when the customer is making a purchase at the business. The customer's mobile smart device and the business's computers communicate over the Internet with a customer interaction manager executing on an Internet server. This provides an easy to use interface for the customer and allows the customer to receive information and send requests to the business without having to wait for personnel working at the business to be available.

Customer interaction manager on a mobile smart device

An approach is provided for indirectly connecting a customer's mobile smart device to a point of sale computer located at a business when the customer is making a purchase at the business. The customer's mobile smart device and the POS computer communicate over the Internet with a customer interaction manager executing on an Internet server. This provides an easy to use interface for the customer and allows the customer to receive information and send requests to the business without having to wait for personnel working at the business to be available.

Customer interaction manager on a restaurant computer

Growing community of inventors

Atlanta, GA, United States of America

Brian Jerel Ollison