International Business Machines Corporation

Brian James Gamage

Julian I Kamil

William Philip Shaouy

Jonathan Bnayahu

Gilad Mordechai Saadoun

Mordechai Nisenson

John Tarcson

A system for executing a code for training an insurance response system, comprising at least one hardware processor adapted to: using a plurality of insurance attribute values, extracted from a received insurance claim to retrieve: at least one inquiry related to the insurance claim and at least one inquiry result, and historical insurance data related to the insurance claim; computing a similarity value indicative of a difference between the at least one inquiry result and a claim result; identifying in the historical insurance data a plurality of insurance conditions relevant to the claim result and the at least one inquiry result; identifying at least one insurance condition effecting the similarity value by analyzing data comprising the at least one inquiry and the plurality of insurance conditions; and training a protocol model of an insurance response system using the at least one insurance condition and the at least one inquiry.

Training a customer service system

An application generation and implementation method and system. The application generation method includes generating and storing a transparency software application comprising multiple application software code. The application implementation method includes retrieving by the transparency software application, personal data and an address associated a point of interest associated with a user. The two dimensional mapping application is enabled and a geographical map and selections for relevant healthcare service providers specified on the geographical map are received. The transparency software application retrieves ratings and feedback data and a selection for filter criteria. The filter criteria and subsequent filter criteria are evaluated and in response a report indicating results of the evaluation is generated and stored.

Software application generation and implementation method and system

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Middletown, MD, United States of America

Brian James Gamage