International Business Machines Corporation

Brian Charles Cope

Matthew B White

Duncan George Clark

Saket Rungta

James S Luk

Provided are methods, apparatus and computer programs for enabling tracking of a user's sequence of Web Browser requests when navigating within a single Web site. Requests for access to resources within the Web site are compared with redirection criteria and, if matching, are redirected to a request tracker which determines a session identifier (generating a new session ID if required), then logs the request and then redirects the request back to the Web server for processing. This method uses a request tracker outside the scope of the Web server program, addressing the inability of many current Web servers to support cookies and avoiding major rewriting of the Web site. The resources within the Web site for which tracking is implemented are renamed on the Web server and the redirected requests are also renamed to be consistent with the renamed resources but to avoid repeated matching with the redirection criteria. This ensures that an incoming request is redirected to the tracker once only, and after forwarding back to the Web server is processed in a conventional way without repeated redirection to the request tracker.

Request tracking for analysis of website navigation

A method of augmentation in a data processing apparatus is provided. The data processing apparatus has access to an information repository (either local or remote, or both), has an operating system for executing an application (e.g. a word processing application) and a temporary data storage area (e.g. a clipboard). A specification (e.g. key word or phrase) is entered into the application and is copied from the application into the temporary data storage area. An information augmentation means polls the area in order to detect change (e.g. addition of a specification) and on doing so, retrieves the specification. The specification is used to search the repository for relating information and the search results are passed back to the area. The results are now pasted from the area to the application.

Information augmentation method

A method uses template messages to optimize software messaging system. A message is decomposed into a template message portion containing message content, and a field message portion. A correlation identifier identifies a template message and only those template messages with unique correlation identifiers are stored or forwarded. A field message portion includes a correlation identifier associated with a template message. A recomposition function combines a field message portion with the appropriate template message portion as identified in the field message portion.

Use of template messages to optimize a software messaging system

A user's sequence of Web Browser requests when navigating within a single Web site are tracked. Requests for access to resources within the Web site are compared with redirection criteria and, if matching, are redirected to a request tracker which determines a session identifier (generating a new session ID if required), then logs the request and redirects the request back to the Web server for processing. A request tracker outside the scope of the Web server program is used and thus addresses the inability of many Web servers to support cookies and avoid's major rewriting of the Web site.

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Newbury, United Kingdom

Brian Charles Cope