Microsoft Technology Licensing, LLC

Brian Allan Mueller

Dolly Sobhani

Dhruv Joshi

Suneetha Dhulipalla

Fumiaki Yagi

Chaitanya Gogineni

Sameera Satyavan Desai

A system and method for sampling telemetry events are provided. The method includes monitoring, using at least one listening module, execution of instructions by a processor, identifying, using the at least one listening module, one or more unique tags, determining, based on one or more trigger conditions, if the one or more unique tags is associated with at least one of the one or more trigger conditions, wherein the one or more trigger conditions are dynamically modifiable via a remote device, obtaining, based on the determination, a portion of a stack data structure associated with the execution of the instructions by the processor; and performing, based on the determination, at least one action.

Dynamic remote collection of supplemental diagnostic data and triggering of client actions for client software application

Intelligent collection and analysis of in-app failure data is disclosed herein. Upon an application failure in a client device, the client device may collect failure information uniquely identifying a specific failure and provide the failure information to an analysis system. The analysis system may identify a specific failure that identifies the application and a specific portion of the code in the application, based on the failure information and match an action correlated to the specific failure where the action is uniquely designed to resolve the specific failure in the application. The action may include instructions for the client device used to intelligently lead to a resolution of the specific failure. The analysis system may transmit the action to the client device to perform the action and provide any follow up information to the analysis server. The analysis server may use the information to further analyze the specific failure.

In-app failure intelligent data collection and analysis

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Redmond, WA, United States of America

Brian Allan Mueller