Comcast Cable Communications, LLC

Brett Sherman

Arvind Kaushal

Jon Boone, Jr

Jaime Jimenez

Sohel Khan

Louis Rubin

Richard Wikoff

Manoj Chaudhari

Raghavendra P Hegde

Jon Allen Boone

Rameshkumar Ayyasamy Jayapal

Sathish Kumar Karunakaran

Babu Thirumalai

Abuthalha Abdul Raheem

Methods and systems for modifying/supplementing a message are described. A computing device may receive a message from a user device that is intended for a recipient device. A user of the user device may create a message, such as a voicemail, by interacting with the computing device. The computing device may analyze the message in real-time as the user is interacting with the computing device and send, to the user device, one or more options for modifying/supplementing the message. The user of the user device may select one or more of the options and cause the computing device to modify/supplement the message accordingly.

Methods and systems for supplementing a message

One or more aspects of the disclosure relate to various functions and processes related to routing of calls based on origination and/or destination information. In one aspect, a method may comprise receiving a request for a call session, and the request may include an indicator that may indicate whether to route a call based on origination and/or destination information of the call session. Based on the indicator, a routing element may determine whether the call session should be routed based on origination information and/or destination information.

Origination and destination based routing

Aspects of the disclosure relate to routing of an emergency communication under fault conditions. Routing can be implemented in a packet-switching (PS) network that provides voice service. For a network node of the PS network, availability to route the emergency communication through a specific emergency service routing number (ESRN) can be determined and, in response to the network node being unavailable, administrative data associated with the ESRN can be accessed. In addition, an identifier associated with the administrative data can be updated (e.g., created or modified) with data indicative of the device that originated the emergency communication. The administrative data and the resulting identifier can be delivered to a second network node that can route the emergency communication to an emergency service network.

Fault routing of an emergency communication

One or more aspects of the disclosure relate to various functions and processes related to routing of calls originating from other service providers. For example, a method includes receiving a request to route a call or a call session, such as a session initiation request, from a second service provider and proceeding to route the requested call or session through a call routing facility of the first service provider to a requested destination of the call. Routing the call through the call routing facility may include determining a service provider type and/or an origination number type for the call, determining routing information for the call using the type information, and causing routing of the call to a destination of the call based on the routing information. Further aspects of the disclosure relate to various functions and processes related to accessing routing data and/or information from a routing database.

Data and call routing and forwarding

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Philadelphia, PA, United States of America

Brett Sherman