Microsoft Technology Licensing, LLC

Brett Da Flegg

David C James

Marc Shepard

Brad R Anderson

Jason Robert Githens

A solution is disclosed for computer hardware replacement using performance analytics that selects replacement computer hardware based on actual user needs and enterprise priorities. Key performance data is collected and compared with various baselines, thereby identifying hardware that is performing below acceptable levels. Enterprise data and collected data are received from an instrumented operating system on a computing device. The collected data includes boot performance, application performance, and hardware performance. Based at least on the collected data, a usability score is determined by performing a weighted calculation on the collected data. Based at least on the usability score and the enterprise data, it is determined whether a score improvement is required. Based at least on the enterprise data, a score improvement selection is determined. The score improvement selection is reported based at least on determining that a score improvement is required.

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Redmond, WA, United States of America

Brett Da Flegg