Maplebear Inc.

Brent Scheibelhut

Charles Wesley

Mark Oberemk

Naval Shah

Shaun Navin Maharaj

Ryan McColeman

Bradley Colthurst

Madeline Mesard

A trained machine-learning model is used to group items in a database of an online system that represent a same core item (i.e., product) but of different attributes. The online system applies, for pairs of items from a specific chunk of the database, the machine-learning model to metadata for each pair of items and category data for each pair of items to generate a clustering score for each pair of items that indicates a likelihood that both items belong to a cluster of items that identifies the core item. The online system then requests a language model to generate a response including a list of attributes in a structured form for each item from the cluster. The online system stores, in an entry of the database associated with each item from the cluster, the list of attributes in the structured form and an identification of the cluster.

Clustering database items based on output of machine-learning model to link database items that represent the same core item but with a different stored size or form attribute

A trained model is used to determine a price sensitivity feature for a user of an online system. The online system generates input data by gathering replacement data via a user interface at a device associated with the user and/or in-store behavior data related to replacement of items performed by the user at a location of a retailer when using a physical receptacle in communication with the online system. The online system applies a price sensitivity model to predict, based on the input data, a price sensitivity score for the user indicative of the price sensitivity feature of the user. The online system identifies, based on the price sensitivity score, one or more actions related to prompting the user to convert one or more items. The online system applies the one or more actions to prompt the user to convert the one or more items.

Using a trained model to predict a user's price sensitivity based on data acquired from in-store sensors

An online concierge system facilitates ordering, procurement, and delivery of items to a customer from physical retailers based on shared cart recommendations. Based on customer identifying information and other data sources, the online concierge system may recommend prepopulated shared carts that may be of interest to a customer. The prepopulated carts may be associated with other users of the online concierge system or may be associated with specific events, locations, or other metadata. Prepopulated carts may be created by other users that select to share their carts. Additionally, prepopulated carts may be created and shared by retailers, manufacturers, wholesalers, or other stakeholders in the selling of items through the online concierge system. Furthermore, recommended carts may be automatically generated based on machine learning techniques.

Sharing and generating prepopulated carts by an online concierge system

A system or a method for using machine learning to automatically route user inquiries to a retailer are presented. The system receives an inquiry from a client device associated with a user. The inquiry includes text content and an image. The system uses a natural language model to analyze the received text to identify a first category of items. The system applies the received image to an image recognition model to identify a second category of items contained in the received image. The system then identifies a retailer that carries items in at least one of the first or second category of items, and suggests the retailer to the user via the client device associated with the user. A retail associate at the retailer can then respond to the inquiry via a client device associated with the retailer.

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Toronto, Canada

Brent Scheibelhut