Nortel Networks Corporation

Breandan Dalton

Arik Elberse

Seamus MacConaonaigh

Seamus Macconaonaigh

When a user obtains information from a web-based information system this is usually being obtained for a task which then needs to be completed by the user. Often this task involves sending the information onto another device. For example, in the case that the web-based information system is a telephone directory, the task is typically to obtain a person's telephone number and then to make a call to that person. The present invention enables these types of processes to be automated. An additional web server (called a redirection server) is used to receive information from the web-based information system and redirect this information to a required information receiver (such as the user's telephone, video recorder, or other device). In this way the web-based information system does not require knowledge about the information receiver and it is not required to use a special web-browser. In another embodiment, several redirection servers are used in order to improve performance for certain situations, such as where the redirection server is part of a communications network that is private to a particular enterprise.

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Eire, Ireland

Breandan Dalton