Ebay, Incorporated

Brandon An Lai

Auston McReynolds

Dilip Varadarajan

Venkat Mavram

Sanjika Hewavitharana

Jason Diran

Don Kumudu Janaka Ranatunga

Canran Xu

Marie Michelle Rhea Foster

Disclosed are systems and methods for receiving a plurality of comments at a particular phase of a transaction with a member of a networked system, classifying one or more of the plurality of comments into one of a set of predetermined sentiment classifications, applying a trained machine learning system to select a category from a set of predefined categories for each of the one or more comments, applying a natural language processing module to generate a sub-category for each of the one or more comments, associating the generated sub-categories with their respective categories for the one or more comments, and generating a display of the determined categories for the particular transaction with the generated sub-categories, each generated sub-category being graphically connected to their respective categories.

Processing transactional feedback

A method to synchronize data between a spreadsheet application and a marketplace application is disclosed. The method includes receiving a request to synchronize data items between the spreadsheet application and the marketplace application, the data items relating to a type of listing of items associated with the marketplace application. Additionally, the method includes executing a process to synchronize the data items between the spreadsheet application and the marketplace application, the process to include at least one of downloading one of the data items from the spreadsheet application and uploading one of the plurality of data items to the marketplace application, the executing of the process to occur independently of the executing of the spreadsheet application. Furthermore, the method includes displaying a status of the executing of the process in a native user interface element of the spreadsheet application.

Application module for managing jobs asynchronously

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Morgan Hill, CA, United States of America

Brandon An Lai