United Services Automobile Association (usaa)

Brady Carl Stephenson

Bharat Prasad

David Patrick Dixon

Peter H McKenna

Robert J Haines

John P Hyltin

Gunjan Chandraprakash Vijayvergia

Michael Frederick Willette

Randal Lane Schnedler

Matthew George Westerman

Thomas Andrew Vaughn

Ajay Tejwani

Jeremy Keith Whitley

Todd O'Neill

Gopinath Khandavalli

The present invention provides a method and a system utilizing an AI entity for confirming an agreement has been entered between a first entity and a second entity during a verbal communication, capturing the portions of the communication that constitute the elements of an agreement and storing the portions for later verification of the agreement.

Electronic signatures via voice for virtual assistants' interactions

The present disclosure relates generally to systems and methods for delivering personalized content to a customer. More specifically, the present disclosure relates to systems and methods for providing notifications related to the needs of a customer. A content management system may determine the needs of a customer as they relate to relevant products and/or services offered by one or more business entities, determine and prioritize actions that may fulfill these needs, and deliver personalized content to the customer based on the customer's information. Accordingly, the systems and techniques provided herein may improve the efficiency and reduce the time involved with delivering effective content to a customer.

Customer content personalization

The present disclosure provides apparatus, systems, and methods for service representative and remote location document communication. One or more embodiments include a memory, and a processor configured to execute executable instructions stored in the memory to identify a remote location of a customer, identify a type of device available to be utilized at the remote location, and provide to the device at the remote location instructions for capturing information from a document.

Service representative and remote location document communication

Systems and methods are provided for publishing profiled content, where such profiled content can be personalized to individual members. Policies for displaying such content can be set by business personnel obviating the need to hard-code such policies by information technology personnel. These polices may stipulate that personalized content covering geographic information, products owned, products available, etc., may be arranged in various ways and at various times to enhance a member's experience with such content. Personalization may be initiated by member login information, where such login information allows for the matching up of a member's profile against stored data corresponding to such a profile. Once this matching up is accomplished, member personalized content can be displayed across various web pages.

Systems and methods for publishing profiled content

Growing community of inventors

Helotes, TX, United States of America

Brady Carl Stephenson