State Farm Mutual Automobile Insurance Company

Bradley J Walder

Douglas Albert Graff

Ronald R Duehr

Justin Devore

Shane Tomlinson

Gary Foreman

Jason Beckman

John Westhues

Carlee A Clymer

Stephen E Wilson

Yohan Santos

John G McConkey

Michael Cicilio Fresquez

Himanshu Chhita

Vincent M Hummel

Michele Wittman

Alexis Danielle Cates

Chad Mychal Hirst

Stephen Young

David A Pluimer

Rajesh Panicker

Carrie A Read

Tracey Leigh Knorr

Michael Brown

Erin E Miller

Robin A Rose

Joshua T Monk

Denson Smith

Pavan Kumar Bhagavatula

Aaron Ames

Sunitha Garapati

Timothy John Husarik

Matthew Thomas Swingler

Surendranath Gummadi

A method of identifying a vehicle total loss claim includes retrieving a plurality of historical vehicle records, labeling the records as repaired or total loss, calculating mean cost values, training a regression model, optimizing a probability threshold, analyzing a plurality of inputs to generate a prediction, and transmitting the prediction. A computing system includes a transceiver; a processor; and a memory storing instructions that, when executed by the processor, cause the computing system to receive answers, transmit the answers, receive a prediction, when the prediction is repairable, generate a repair suggestion, and when the prediction is total loss, generate a settlement offer. A non-transitory computer readable medium containing program instructions that when executed, cause a computer to receive answers, transmit the answers, receive a prediction, when the prediction is repairable, generate a repair suggestion, and when prediction is total loss, generate a settlement offer.

Method and system for early identification and settlement of total loss claims

A claims processing system includes a claims assistance component to handle the flow of data through the claim process. The data may include any documents submitted for claim processing and may be generated by disparate sources. The system may train one or more machine learning (ML) models to classify the unstructured data by insurance categories and/or determine workflow. The system may assist a user through a user device to upload or capture claims data with the device. The claims assistance component may classify the data and verify the data classification before uploading it to the servers. In examples, the claims assistance component may determine that the file size of the data exceeds a cellular data transfer threshold and determine to compress the data and/or hold the transfer until a free connection is detected.

Claims process assistance using models

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Congerville, IL, United States of America

Bradley J Walder