Bank of America Corporation

Brad Sadler

Stephen Yeager

Marco Ramirez

Ramakrishna R Yannam

Methods may display an interactive searching display window on a webpage. Methods may display a search box located on the interactive searching display window, which may enable a user to type in a query. Methods may display an answer box located on the interactive searching display window, which may display an answer to a user's query. Methods may display a minimize button, a maximize button and a pin button, which may allow the user to pin the interactive searching display window to one side of the webpage. Methods may redirect the user to a second webpage in response to the determination that greater than a threshold probability exists that the answer to the user's question may be found on the second webpage. Methods may display the interactive searching display window about a central location on the second webpage for a time period between 1.5 and 3.5 seconds.

Method and apparatus for navigational searching of a website

Apparatus and methods for conditioning wireless information flow in a wireless network. The system may include a processor that stores a digital key in a mobile device machine readable memory location designated for an optional WIFI frame field. The digital key may have a length (e.g., in bits) that is equal to a standard-specified length of the optional field. The digital key may have a length that is different from (e.g., longer or shorter than) the standard-specific length of the optional field. The optional field may include an IEEE 802.1Q virtual local area network ('VLAN') address, tag or field or any other suitable optional WIFI-related field. The key may correspond to a user flow conditioning database record that corresponds to an individual having access to the processor. The record may be used to provide service to the user.

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San Francisco, CA, United States of America

Brad Sadler