Cox Communications, Inc.

Brad Demerich

Christian Ulf Welin

Shane Yates

Joseph Keller

Alexis Hwang

Sam Plant

Amrit Shaswat

Brian Stublin

Sarah Lau

David Moon

This disclosure describes systems, methods, and devices related to network outage management. A method may include receiving, by a cloud-based system, a first indication of a first cable system outage; instantiating, by the cloud-based system, a first computing instance associated with generating event data indicative of the first cable system outage; instantiating, by the cloud-based system, a second computing instance associated with a machine learning model; generating, by the cloud-based system, using the event data as inputs to the machine learning model, a score indicative of a probability that the first cable system outage is repairable by a technician; and refrain from sending, by the cloud-based system, based on a comparison of the score to a score threshold, the event data to a first system associated with repairing the first cable system outage.

Enhanced identification and management of cable network outages

The present disclosure relates to systems and method for accelerated network impairment mapping. An example method may involve receiving, from a subset of downstream devices on a network, telemetry data associated with the performance of the subset of downstream devices. The example method may also involve determining, based on the telemetry data, that an impairment exists at a first device of the subset of downstream devices. The example method may also involve requesting, based on the determination that the impairment exists at the first device, telemetry data from one or more neighboring devices to the first device. The example method may also involve determining, based on the telemetry data from the one or more neighboring devices, that an impairment also exists at a second device of the one or more neighboring devices. The example method may also involve determining a lowest common ancestor to the first device and the second device on the network.

Systems and methods for accelerated network impairment mapping

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Atlanta, GA, United States of America

Brad Demerich