International Business Machines Corporation

Bohdan Demczar

John G Torok

William P Kostenko

Dale E Hoffman

Karl Owen Casserly

A tool and technique are employed to distill and prioritize multiple organizational (sub-system) capabilities based on ranked customer requirements or desires. A translational matrix is employed to organize preferences of the sub-system with respect to the customer requirements or desires. Relative importance scores are input into the matrix to reflect prioritized input versus prioritized capabilities. An adjusted relative importance score of the sub-system is automatically calculated and a resultant re-prioritization of sub-system attributes is created for application to new designs, services, or processes.

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Hyde Park, NY, United States of America

Bohdan Demczar