Siemens Aktiengesellschaft

Bodo Stölzle

Ronald Lange

Michael Schlereth

Harald Herberth

Rainer Heller

Jürgen Büssert

Peter Wiedenberg

Michael Schlemper

Jan Fischer

Klaus Meusser

Franz-Josef Menzl

Stefan List

A help system, an automation device with such a help system and a method for providing help data are disclosed. The help system includes a first offline help facility which is installed as part of an application on a data processing device, the first help facility providing a user with help data based upon context data defined by the user, the help data being stored in the first help facility and thus on the data processing device. A second online help facility is provided which is accessed by the data processing device via the internet such that the context data defined by the user in relation to the first help facility is automatically adopted in the second help facility as context data, the second help facility providing the user with additional help data based on this context data, the help data being stored in the second help facility.

Help system with an online help facility and an offline help facility, an automation device with such a help system and a method for providing help data

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Karlsruhe, Germany

Bodo Stölzle