Cisco Technology, Inc.

Splunk Inc.

Bixia Yan

Michael Margulis

Jiani Chen

Subramaniam Baskaran

Ian Edward Torbett

Rehan Mulla

Vinay Sheshadri

Ananta Krishna Vijay Kumar Gampaa

Everett Kotler

Tapan Manojkumar Shah

Abhijit Bhave

An example method of implementing a layered feature set management model by a service monitoring system includes: monitoring a feature set configuration associated with a specified application instance; setting, based on the feature set configuration, a feature set level transition marker associated with the specified application instance; identifying, based on a current feature set level associated with the specified application instance and the feature set level transition marker, a new feature set level associated with the specified application instance; identifying a new feature set corresponding to the new feature set level and one or more roles associated with a specified user; and configuring a graphical user interface (GUI) enabling the new feature set for the specified user of the specified application instance.

Layered feature set levels in service monitoring system

An example method of content pack management by a service monitoring system includes: receiving a plurality of object identifiers, each object identifier referencing a corresponding object installed in an instance of a service monitoring system; performing a partial backup of the instance of a service monitoring system, wherein the partial backup comprises a plurality of objects referenced by the plurality of object identifiers; converting the partial backup into a plurality of object definitions in a predefined format; and packaging the plurality of object definitions into a content pack.

Content pack management in service monitoring system

Growing community of inventors

Sunnyvale, CA, United States of America

Bixia Yan