Sap Ag

Bernhard May

Renzo Colle

Jochen Steinbach

Stephan Hetzer

Jochen Hirth

Klaus Reinelt

Christian Haas

Irena Kull

Thomas Breitling

Alexander Koegler

Steffen Hartig

Hamid Moghaddam

Nir Pachter

Alexander Krasinskiy

Simon Dieterich

Matthias Schwarz

Olivier M Dreidemy

Attila Orban

Joachim Barnbeck

Michael Lesk

Alexandra Mark

Ralph Meiswinkel

Andrea Hahn

Methods, systems, and apparatus, including computer program products, for implementing a software architecture design for a software application implementing service request and order management. The application is structured as multiple process components interacting with each other through service interfaces, and multiple service operations, each being implemented for a respective process component. The process components include an Outbound Delivery process component, a Site Logistics Processing process component, an Inventory Processing process component, a Customer Requirement Processing process component, a Supply and Demand Matching process component, a Logistics Execution Control process component, a Service Request Processing process component, a Service Order Processing process component, and a Service Confirmation Processing process component.

Architectural design for service request and order management application software

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Merzig, Germany

Bernhard May