Dynatrace Corporation

Voestalpine Stahl Gmbh

Voestalpine Camtec Gmbh

Bernhard Lackner

Otmar Ertl

Jordi Masramon

Simon Schatka

Alfonso Corretti

Markus Wagner

Bernd Greifeneder

Helmut Spiegl

Stefan Schuster

Thomas Bürgler

Herbert SCHÖLLHAMMER

Peter Stadler

Christoph Feilmayr

Jordi Masramon Solans

Gerhard Ossberger

Andreas Bretschneider

Thomas Mitter

Alexander Reischl

A technology for the optimized capturing of resource file content for resources referred in recorded user interaction sequences is disclosed. Individual resource files are typically referred in multiple recorded resources, therefore it is desired to capture those resources only once and reuse them for all recorded session capturing them. As user interaction sequences are executed and captured in independently operating web-browsers, a direct coordination between recording web-browsers to avoid multiple captures of the same resource is not possible. Data about the global resource capturing and demand situation is generated on a monitoring server that receives all session recording data and transferred to session recording browsers in form of lists identifying resources that are referred in sessions but are still unresolved and should therefore be captured, and for resources that should not captured, because they are already available and capturing them again should be avoided.

Optimized sampling of resource content data for session recording under communication constraints by independently capturing agents

A technology is disclosed for the browser side capturing of user interaction session data and replay of the session data for a high-fidelity reconstruction of the experience the user perceived. In addition to capturing central structuring and markup documents and browser side updates thereof, additional resource documents that are loaded and used by the browser to render the central documents are captured and added to the session recording data. Identification information is created for resource documents, based on the content of those documents, which allows the capturing system to distinguish different versions of those content documents that share the same name but have different content. The captured session data contains data to identify the correct versions of resource documents during replay. Various measures to reduce the amount of transferred resource content data are applied, that consider already captured resource document versions or the usage frequency of a monitored application.

Method and system for application performance neutral, network bandwidth optimized capturing of resources used during the interaction of user with a web-based application to create monitoring data for an accurate visual reconstruction of the user experience

A system and method for the real-user capable monitoring of the rendering process of dynamically updated web pages is presented. The proposed approach deploys a browser agent to content loaded and displayed by a web browser which monitors resource load activities caused by the processing of the content by the browser and in-place content modifications caused by the executions of scripts and XHR communication by the browser. Those resource load and content modification activities affecting the visible area of the browser are identified and a point in time is calculated at which the visualization of the content for the visible area is complete. Further performance monitoring data describing the performance of the rendering process depending on the percentage of finished portions of the visible area over time is calculated. In addition, data describing the rendering process in detail may be captured by the browser agent which may be used for a later playback of the rendering process.

Method and system for real-user capable detecting of the visual completeness of browser rendering processes

Method and system for real-user capable detecting of the visual completeness of browser rendering process

A performance management system is provided that measures end user performance in a distributed computing environment. The system detects DOM updates caused by browser side activities, and identifies resource load requests introduced by a DOM update that request resource from third party sources. For such resource load requests, resource sensors are installed which detect the point in time when loading the resource was finished. This allows to measure load time for individual resource load requests requesting third party resources, and to assign the tracing and performance monitoring data describing those resource load requests to the tracing and performance monitoring data describing the browser side transaction execution that caused the third party resource loads.

Method and system for browser based, non-intrusive measuring of end-user perceived performance of individual third party resource requests

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Goldwörth, Austria

Bernhard Lackner