International Business Machines Corporation

Bernardo Nunes Goncalves

Carlos Henrique Cardonha

Vagner Figueredo De Santana

Ana Paula Appel

Renato Luiz De Freitas Cunha

Alecio Pedro Delazari Binotto

Marisa Affonso Vasconcelos

Jorge Luis Guevara Diaz

Techniques for maintaining a knowledge database system based on user interactions with the database system are described herein. An aspect includes generating a user interface based on a knowledge database comprising a plurality of entities, wherein the user interface comprises a plurality of user interface elements, each user interface element of the plurality of user interface elements corresponding to one or more of the plurality of entities of the knowledge database. Another aspect includes receiving a user interaction corresponding to the user interface. Another aspect includes updating the knowledge database based on the received user interaction, wherein updating the knowledge database based on the received user interaction includes determining a user interface element associated with the received user interaction, mapping the determined user interface element to a first entity of the plurality of entities of the knowledge database, and performing a weight update corresponding to the first entity.

Maintaining a knowledge database based on user interactions with a user interface

A wait time control method, system, and computer program product, includes extracting wait times for treatment at emergency facilities and routing times to the emergency facilities based on an emergency request and assigning a patient to an emergency facility by calculating a minimal treatment time for the patient comprising a minimum combined time of a wait time at the emergency facility and a routing time to the emergency facility from a location of the emergency request.

System, method and computer program product for dispatching of medical emergencies and wait time control

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São Paulo, Brazil

Bernardo Nunes Goncalves