International Business Machines Corporation

Google Inc.

Bernard J Kerr

Paul Brian Moody

Daniel M Gruen

Steven L Rohall

Jodi L Coppinger

Eric M Wilcox

Seymour Kellerman

Martin Miles Wattenberg

John Patterson

Darrell J Loverin

Michael Muller

Werner Geyer

Elizabeth Anne Brownholtz

David R Millen

Steve L Rohall

Andrew J Witt

A method is provided for automatically using address information from a selected message to create a new message that is unrelated to the selected message in response to a user action, such as selecting one of a plurality of improved reply options. These improved reply options may include a 'New Message To' command and a 'New Message To All' command that do not establish a relationship between the reply message and the selected message that could be exploited by, for example, a threading service. In particular, these commands populate address fields of the new message with values from address fields of the selected message without populating any other fields that are used to identify relationships among messages.

System and method for addressing messages

A system and method is provided to assist a user in selecting, identifying, and handling email messages. A selection color module may provide for the display of color coding and selection highlighting. The selection color module may provide a secondary highlighting color to indicate messages related to a selected message. A category navigation module may provide one or more of the following: an indicator that provides the user with a number of items that are off the screen for a particular category, a command that causes the first entry for a category to be scrolled into view, a label to indicate the number of items in a particular category matching a particular criteria, and/or a control for scrolling between next or previous categories.

System and method for scrolling among categories in a list of documents

A system and method is provided which utilizes a threading service to offer enhanced features for a document management system including an email system. Various enhanced email features may be provided through one or more of the following components: a delete module, a reply module, a profile module, and a search module. The delete module enables a user to delete a selected message, a set of related messages, or the whole set except for the selected message. The reply module enables a user to send a reply message to all addresses associated and involved with an entire set of related messages. The profile module enables a dynamic interest profile to contain all relevant information from an outgoing message and a set of messages related to the outgoing message. The search module enables search results to include documents which match the user's query as well as documents related to the documents which match the user's query.

System and method for searching and retrieving related messages

A system is provided to assist a user in selecting, identifying, and handling email messages. A selection color module may provide for the display of color coding and selection highlighting. The selection color module may provide a secondary highlighting color to indicate messages related to a selected message. A category navigation module may provide one or more of the following: an indicator that provides the user with a number of items that are off the screen for a particular category, a command that causes the first entry for a category to be scrolled into view, a label to indicate the number of items in a particular category matching a particular criteria, and/or a control for scrolling between next or previous categories.

System for providing a category separator in a list of documents

A method is provided which utilizes a threading service to offer enhanced features for a document management system including an email system. Various enhanced email features may be provided through one or more of the following components: a delete module, a reply module, a profile module, and a search module. The delete module enables a user to delete a selected message, a set of related messages, or the whole set except for the selected message. The reply module enables a user to send a reply message to all addresses associated and involved with an entire set of related messages. The profile module enables a dynamic interest profile to contain all relevant information from an outgoing message and a set of messages related to the outgoing message. The search module enables search results to include documents which match the user's query as well as documents related to the documents which match the user's query.

Method for deleting related messages

A system is provided which utilizes a threading service to offer enhanced features for a document management system including an email system. Various enhanced email features may be provided through one or more of the following components: a delete module, a reply module, a profile module, and a search module. The delete module enables a user to delete a selected message, a set of related messages, or the whole set except for the selected message. The reply module enables a user to send a reply message to all addresses associated and involved with an entire set of related messages. The profile module enables a dynamic interest profile to contain all relevant information from an outgoing message and a set of messages related to the outgoing message. The search module enables search results to include documents which match the user's query as well as documents related to the documents which match the user's query.

System for replying to related messages

System and method for providing a category separator in a list of documents

Method for replying to related messages

A calendar bar utility with a special user interface may be integrated and displayed simultaneously with an electronic mail list inbox. The calendar bar user interface comprises a linear display arranged into multiple, chronologically-arranged, time periods. Upon selection of a specific time period, such as a day, or the current day, subdivisions of the time period, e.g. hours of a day, are displayed in a similar format. The calendar bar also allows multiple calendars, for example the personal calendar of the user, and a team calendar for multiple individuals, to be displayed simultaneously for easy access. Selection of a specific time period causes data associated with any event in that time period to be displayed next to the designated time period, or, alternatively, in a separate window. The data associated with the event may vary in detail and scope depending on the designer preferences, but will typically include the start and end times, the location, topic, type, i.e. call-in, video conference, etc., the participants, relevant telephone numbers, network addresses, electronic mail content and/or threads or summaries thereof and references to any relevant data and materials.

Calendar bar interface for electronic mail interaction

An electronic mail inbox uses a mail agent to categorize incoming electronic mail to facilitate more flexible and rapid viewing and possible response thereto. Several special functions for collection of regularly sent types of mail, such as newsletters, office memos, press releases, etc., are utilized. In addition, special menu items are provided for collection and presentation of different priority items, such as urgent correspondence and approval requests. The electronic mail inbox facilitates multiple viewing options so that collections of regularly sent or different priority types of mail may be viewed separately and/or interleaved with other items in a main mail inbox. In addition, items that require an affirmative response, such as approval requests, may include a special preview format that allows for rapid viewing of pertinent details and approval directly from the mail inbox without review of the complete item.

Method and apparatus for electronic mail interaction with grouped message types

The present invention provides a user interface that includes a first column for chronologically displaying a set of messages (objects) in a conversation, and a second column for displaying a branch of messages (objects) corresponding to a message (object) selected in the first column. The user interface further includes, among other things, a list of participants to the conversation, a vertical index (time line), a list of related conversations and a conversation map that illustrates a hierarchy of the conversation. Each message (object) in the first column can have an associated indicator for indicating a quantity of predecessors and successors to the set of messages (objects), as well as an in-line reply button for replying to the set of messages. Each of the messages displayed of the second column can have one or more associated navigation buttons for navigating adjacent hierarchical levels.

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Boston, MA, United States of America

Bernard J Kerr