Microsoft Technology Licensing, LLC

Jive Software, Inc.

Other

Benjamin Gene Cheung

Andrés Monroy-Hernández

Todd D Newman

Michael Brian Palmer

Pamela Bhattacharya

Charles Yin-Che Lee

Justin Brooks Cranshaw

Mayerber Loureiro De Carvalho Neto

Charles Yin-che Lee

Edward John Venaglia

Murali V Ponnuraj

Alberto Aron Cirilo Racho

Emad Mohamed Hamdy Elwany

Todd Daniel Newman

A method and a device are disclosed including one or more plug-in or Add-on Software Components (ASC) provided by a Social Business Platform (SBP) to deliver configuration information for the integration of various applications, services, and functionality from other platforms in an integrated environment. Each ASC may deliver a particular type of configuration information usable to configure and/or integrate services from various platforms, the services including data tiles and data streams, storage and document management services, single-function applications, core applications like communication and task management services, and other application-specific add-ons. In various embodiments, the configuration information may be distributed as packages of one or more files, which describe the configuration to be applied to the integrated services. In some embodiments, a global registry may be used to identify and deploy the available add-ons, while in other embodiments, the add-ons may be deployed manually or in other custom manners.

Delivery of configuration information for cross-platform application integration

A software agent, that is used to assist in providing a service, receives communications from a set of users that are attempting to use the software agent. The communications include communications that are interacting with the software agent, and communications that are not interacting with the software agent. The software agent performs natural language processing on all communications to identify such things as user sentiment, user concerns or other items in the content of the messages, and also to identify actions taken by the users in order to obtain a measure of user satisfaction with the software agent. One or more action signals are then generated based upon the identified user satisfaction with the software agent.

Signal analysis in a conversational scheduling assistant computing system

A set of nodes are organized into a graph to represent a workflow to enable the dynamic and directed management of that workflow in a decentralized system. Each node maintains a value necessary for execution of the workflow, and includes code to populate that value. A workflow agent manages the population of the values according to an identified dependency structure for the nodes relative to the workflow. As changes are made to the workflow, the workflow agent ensures that values and dependencies of the nodes stay up-to-date. Each node retains historic values, which enables the workflow agent to query several states of the workflow throughout time as changes are made thereto. The dynamic management of the nodes improves the responsiveness of the system to changes, thereby improving computational efficiency.

Dynamic directed graph workflows

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Menlo Park, CA, United States of America

Benjamin Gene Cheung