Microsoft Technology Licensing, LLC

Ben Cheung

Pamela Bhattacharya

Charles Yin-Che Lee

Mayerber Loureiro De Carvalho Neto

Warren David Johnson, Iii

Chala Fekadu Fufa

Juliana Pena Ocampo

In non-limiting examples of the present disclosure, systems, methods and devices for routing meeting requests by a digital assistant service are presented. A request to schedule a meeting between an invitee and a principal may be received by a digital assistant service, wherein the request is sent by an agent of the principal. The digital assistant service may determine that the agent is a delegate of the principal with scheduling authority. The digital assistant service may further determine that follow-up information for the meeting is required, and the digital assistant service may route an electronic message requesting the follow-up information directly the agent-delegate. Other aspects describe mechanisms for routing meeting requests from third parties directly to delegates, rather than sending those communications directly to principals.

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Redmond, WA, United States of America

Ben Cheung