Otis Elevator Company

Baudelaire St Louis

Jannah A Stanley

Ashley Chapman

Matthew Joyce

Osamu Sakai

Vijay Jayachandran

An exemplary elevator passenger interface device includes a passenger communication component that facilitates communications between a passenger and an elevator system. Such communications include passenger input to request elevator service and information provided to the passenger. A controller controls the passenger communication component to control its functionality including providing selected information to the passenger. The controller includes a customization module configured to change the functionality of the passenger communication component responsive to authorized user input that is distinct from the passenger input. The authorized user input includes a selection of at least one of a feature used to present information to a passenger or a feature used to allow a passenger to request elevator service.

Customized elevator passenger interface

An exemplary system for communicating with an elevator passenger includes a plurality of elevator passenger interface devices configured to allow an elevator passenger to indicate at least an elevator service request. The interface devices are configured to communicate at least elevator service information to an elevator passenger. A server communicates with the plurality of interface devices. The server is configured to determine when there is input at any of the interface devices. The server is configured to determine a meaning of such input. The server is also configured to determine output to provide at the corresponding interface device and to communicate the determined output to the corresponding interface device. The determined output is responsive to the determined meaning of the input.

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Meriden, CT, United States of America

Baudelaire St Louis