Telecom Italia S.p.a.

Barbara Stabellini

Vincenzo Cuciti

Marina Geymonat

Paolo Tamborrini

Chiara Lorenza Remondino

In a method for processing messages exchanged on a social network, a data processing apparatus gathers from the social network a reference set of messages pertaining to a user-selected reference context. The data processing apparatus then applies a multidimensional aggregation to the reference set of messages, whereby the messages of the reference set are grouped in an multidimensional array of groups having at least two dimensions. In each dimension, the array comprises a number of groups that correspond to a number of values of a certain message feature. Each group in a dimension corresponding to a certain message feature aggregates all the messages of the reference set whose message feature has a same value. Then, a user interface is displayed, which shows the reference set of messages as aggregated in at least two dimensions of the array.

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Turin, Italy

Barbara Stabellini