Pindrop Security, Inc.

Avrosh Kumar

Elie Khoury

Ganesh Sivaraman

Kedar Phatak

Tianxiang Chen

Ivan Antolic-soban

Embodiments described herein provide for a voice biometrics system execute machine-learning architectures capable of passive, active, continuous, or static operations, or a combination thereof. Systems passively and/or continuously, in some cases in addition to actively and/or statically, enrolling speakers as the speakers speak into or around an edge device (e.g., car, television, radio, phone). The system identifies users on the fly without requiring a new speaker to mirror prompted utterances for reconfiguring operations. The system manages speaker profiles as speakers provide utterances to the system. Machine-learning architectures implement a passive and continuous voice biometrics system, possibly without knowledge of speaker identities. The system creates identities in an unsupervised manner, sometimes passively enrolling and recognizing known or unknown speakers. The system offers personalization and security across a wide range of applications, including media content for over-the-top services and IoT devices (e.g., personal assistants, vehicles), and call centers.

Passive and continuous multi-speaker voice biometrics

Disclosed are systems and methods including computing-processes executing machine-learning architectures for voice biometrics, in which the machine-learning architecture implements one or more language compensation functions. Embodiments include an embedding extraction engine (sometimes referred to as an 'embedding extractor') that extracts speaker embeddings and determines a speaker similarity score for determine or verifying the likelihood that speakers in different audio signals are the same speaker. The machine-learning architecture further includes a multi-class language classifier that determines a language likelihood score that indicates the likelihood that a particular audio signal includes a spoken language. The features and functions of the machine-learning architecture described herein may implement the various language compensation techniques to provide more accurate speaker recognition results, regardless of the language spoken by the speaker.

Cross-lingual speaker recognition

Embodiments described herein provide for systems and methods for voice-based cross-channel enrollment and authentication. The systems control for and mitigate against variations in audio signals received across any number of communications channels by training and employing a neural network architecture comprising a speaker verification neural network and a bandwidth expansion neural network. The bandwidth expansion neural network is trained on narrowband audio signals to produce and generate estimated wideband audio signals corresponding to the narrowband audio signals. These estimated wideband audio signals may be fed into one or more downstream applications, such as the speaker verification neural network or embedding extraction neural network. The speaker verification neural network can then compare and score inbound embeddings for a current call against enrolled embeddings, regardless of the channel used to receive the inbound signal or enrollment signal.

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Atlanta, GA, United States of America

Avrosh Kumar