Jio Platforms Limited

Avinash Bhardwaj

Aayush Bhatnagar

Ajay Kumar Gupta

Aditya Ganesh

Arun Nair

The present disclosure provides novel solution for Network Optimization in telecommunications network that has traditionally always been driven by measuring and improving Key Performance Indicators (KPIs) of network elements vis-à-vis advancement for identification of the customers with poor experience and identification of spatial clusters of these customers to pinpoint the exact location of the problem, allowing for more targeted network optimization. The systems and methods contained in this invention enable the identification of these customers with poor experience and identifies spatial clusters of these customers to pinpoint the exact location of the problem, allowing for more targeted network optimization. This disclosure provides solution by aggregating a multitude of metrics pertinent to the user's voice, data and coverage experience and deriving a single KPI, it is possible to benchmark and correspondingly track and improve their experience.

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Rajasthan, India

Avinash Bhardwaj