Capital One Services, LLC

Avid Ghamsari

Qiaochu Tang

Geoffrey Wayne Dagley

Micah Price

Jason Richard Hoover

Staevan Alan Duckworth

Stephen Michael Wylie

Rebecca Hummel

Souvik Das

Chi-san Ho

Chi-San Ho

Staeven Duckworth

The present disclosure is directed to techniques to facilitate online commerce by leveraging user activity, specifically search activity for goods/services on an online platform. As described herein, the online platform refers to a turnkey e-commerce solution that enterprises use to manage electronic transactions involving their goods/services. Some techniques are directed to an improved online platform operative to predict a user's intention behind a search query and after a consider number of search queries, to have that search query as a dynamic search filter for the online platform. Other embodiments are described and claimed.

Techniques to facilitate online commerce by leveraging user activity

In some implementations, a system may receive driving data representative of a driving pattern of a user. The system may identify a third party entity to facilitate a test drive by the user. The system may identify a geographic area within a threshold proximity of a location of the third party entity. The system may identify a plurality of waypoints within the geographic area, wherein one or more of the waypoints or one or more route segments defined by the waypoints satisfy one or more conditions based on the driving data. The system may obtain the test drive route starting and ending at the location of the third party entity and including the waypoints. The system may transmit data indicating the test drive route to at least one of a user device, an on-board computer of a test drive vehicle, or a third party device of the third party entity.

Generating a test drive route

Aspects described herein may provide an interface and/or search functionality for a dealership to determine vehicles a customer is most likely to purchase. A recommender system may generate vehicle recommendations for a dealership to sell to a customer based on customer information, vehicle information, and dealership information. Machine learning may be used to generate the recommendations. The recommendations may be based on the vehicle preferences of a customer.

Intelligent dealership recommendation engine

A device may receive images of an object and information identifying the object, process the images using an artificial intelligence technique to identify parts of the object that are depicted in the images, and receive information identifying a location of damage on the object and information regarding the damage on the object. The device may process the information identifying the location of damage to identify a damaged part of the object, identify images depicting the damaged part, and identify, in the images, a location of the damaged part. The device may generate a first content item for display at the location of the damaged part in the images and generate a second content item for display with the images based on user interaction with the first content item, where the second content item includes information based on the information regarding the damage on the object.

Visualization of damage on images

Computer-implemented methods, computer systems, and computer readable media for determining, sorting, or determining and sorting a set of items. The method includes receiving, via a user device, parameter values from a user and receiving parameter weights. The method further includes determining a sort score for each vehicle of a set of vehicles based on the received parameter values and parameter weights, and sorting the set of vehicles based on the sort score of each vehicle of the set of vehicles.

Item recommendations weighted by user-valued features

Aspects described herein may allow an automated generation of an interactive multimedia content with annotations showing vehicle damage. In one method, a server may receive vehicle-specific identifying information of a vehicle. Image sensors may capture multimedia content showing aspects associated with exterior regions of the vehicle, and may send the multimedia content to the server. For each of the exterior regions of the vehicle, the server may determine, using a trained classification model, instances of damage. Furthermore, the server may generate an interactive multimedia content that shows images with annotations indicating instances of damage. The interactive multimedia content may be displayed via a user interface.

Automatic annotation for vehicle damage

Aspects described herein may allow for auto-locating a user in a parking lot and/or automatically directing a user to recommended inventory. For example, a customer may capture an image of a vehicle, or a marker associated with a vehicle, in a parking lot. The image may be processed locally or at a server. A vehicle may be identified based on analysis of the image. Further, information regarding the user may be processed to determine another vehicle appropriate for a recommendation. For example, a prompt on a mobile device may suggest a popular model similar to the vehicle being viewed. The system may then provide directions (e.g., augmented reality directions) to the user to direct the user to the vehicle.

Augmented reality vehicle search assistance

A computer-implemented method for determining an actual cost of ownership of a purchase product may include determining a baseline value of the purchase product, and receiving usage information representative of usage of a user product from a computing device in communication with the user product. The purchase product and the user product may belong to a same class of products. The method also may include determining a user cost component based on the received usage information, and determining an actual cost of ownership of the purchase product based on at least the baseline value and the user cost component.

Method and system for determining an actual cost of ownership

An autonomous vehicle vendor lot may include a plurality of vehicle selection indicators, a visual navigation system, and a control system. The indicators may be distributed in the lot, associated with a respective parking spot in the lot, and operable to generate a visual indication indicative of a selection of a vehicle in the respective parking spot. The navigation system may be operable to generate a visual indication of a route between various locations in the lot. The control system may be operatively connected to the indicators and the navigation system, and configured to: receive a vehicle search query; identify at least one vehicle in the lot corresponding to the query; operate each vehicle selection indicator corresponding to each identified vehicle; identify a respective location in the lot for each identified vehicle; and operate the visual navigation system to generate a visual indication of a route to at least one identified vehicle.

Systems and methods for providing an autonomous vehicle vendor lot

Disclosed are methods, systems, and non-transitory computer-readable medium for filtering vehicle information. For instance, the method may include receiving a vehicle search request from a user device, the vehicle search request including conditions with corresponding weights. The method may also include, in response to receiving the vehicle search request, forming a search query based on the conditions and the weights of the vehicle search request; obtaining vehicle information; filtering the vehicle information based on the search query to obtain a result set and a partial match set; and transmitting a search result message based on the result set and the partial match set to the user device.

Methods and systems for filtering vehicle information

Aspects described herein may facilitate an automated trade-in of a vehicle with limited human interaction. A server may receive a request to begin a value determination of a vehicle associated with the user. The server may receive first data comprising: vehicle-specific identifying information, and multimedia content showing a first aspect of the vehicle. The user may be directed to place the vehicle within a predetermined staging area. The server may receive, from one or more image sensors associated with the staging area, second data comprising multimedia content showing a second aspect of the vehicle. The server may create a feature vector comprising the first data and the second data. The feature vector may be inputted into a machine learning algorithm corresponding to the vehicle-specific identifying information of the vehicle. Based on the machine learning algorithm, the server may determine a value of the vehicle.

Systems and methods for automated trade-in with limited human interaction

Embodiments are directed to systems, devices, methods, and techniques to determine words or word combinations of search engine queries and selected items corresponding to the words or word combinations. Embodiments also include applying a machine learning model to the word or word combinations and the selected items to determine a mapping between a word or word combination and a particular selected item, and updating attribute data in a web document with the word or word combination, wherein the web document is associated with the particular item such that a search including the word or word combination returns a result including the web document.

Techniques to leverage machine learning for search engine optimization

In some implementations, a system may receive an access request associated with an agent and the vehicle. The system may authenticate, based on an agent identification associated with the agent, the agent in association with providing the vehicle service. The system may send, based on authenticating the agent, an authorization request to a user associated with the vehicle, wherein the authorization request is sent to a user device associated with the user that enables the user to authorize the agent to access the vehicle in association with providing the vehicle service. The system may receive, from the user device, a user authorization that authorizes the agent to access the vehicle. The system may configure the vehicle to enable the agent to access the vehicle via a client device associated with the agent.

System for managing access to a vehicle by a service provider that is to provide a service associated with the vehicle

In some implementations, a device may receive an indication of a code associated with granting authenticated access to a door. The device may transmit, to a user device, presentation information to cause an augmented reality image of an input pad to be displayed by the user device, wherein the augmented reality image is displayed over an area of an image of an exterior of the door via a user interface. The device may detect, via a camera device, one or more user inputs to the area of the exterior of the vehicle based on tracking a movement of a user. The device may identify an input code based on the one or more user inputs. The device may perform an action to cause the door to be unlocked based on the input code matching the code.

Augmented reality displayed keypad for authenticated keyless door access

Disclosed herein are system, method, and computer program product embodiments for validating and updating data in a database. In an embodiment, a server may receive an HTML, file including content of a third-party website controlled by a third party from a web-component. The content may include a first set of data associated with an item. The web-component may be configured to extract the content of the third party website and generate the HTML file in response to executing code embedded in the third-party website. The server may retrieve a second set of data associated with the item available at the third-party from the database. The server may identify a difference between the mapped first set of data and the second set of data and execute an action in the database to update to the second set of data.

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Frisco, TX, United States of America

Avid Ghamsari