Conduent Business Services, LLC

Avantika Gupta

Koustuv Dasgupta

Jagadeesh Chandra Bose Rantham Prabhakara

Ashish Garg

Rahul Ghosh

Tridib Mukherjee

Deepthi Chander

Ajith Ramanath

Sharanya Eswaran

Gurulingesh Raravi

Ansuman Banerjee

Shisagnee Banerjee

Todd Redmond

Ameer Mulla

Soumi Chattopadhyay

Embodiments of the present disclosure disclose methods and systems for generating operational alarms for a plurality of clients, the operational alarms being generated by a business performance system, each client being associated with a plurality of Key Performance Indicators (KPIs). An aggregate rank for each client based on ranks of each KPI is generated. For each client: the aggregate rank of the client over one or more time periods is monitored. If the aggregate rank deteriorates over the one or more time periods, a severity indicator is determined based on change of value of each KPI and change of rank of each KPI for the client over the one or more time periods. An operational alarm based on value of the severity indicator is determined. The operational alarm is displayed on a user interface, wherein the operational alarm displays one or more KPIs with highest severity values.

Methods and systems for analyzing aggregate operational efficiency of business services

Datasets relating time information to crime occurrences in the geographical regions are received. Time based crime patterns are extracted. Based on similarities among the crime patterns, the geographical regions are clustered. A selected time series dataset is augmented with a second time series dataset from the same cluster. Based on the augmented time series dataset, a new crime pattern is extracted. Based on the new crime pattern, a crime forecast is made for the selected geographical region.

Crime analysis using domain level similarity

A method and a system are provided for auto-allocation of one or more tasks to one or more resources of an organization. The method includes receiving one or more requests from a requestor computing device associated with the organization over a communication network. The one or more requests may include at least one or more first attributes of the one or more tasks and one or more pre-defined constraints. The method further includes extracting one or more second attributes associated with the one or more resources based on at least the one or more first attributes of the one or more tasks. The method further includes determining an allocation of the one or more tasks to the one or more resources based on at least the one or more first attributes and the one or more second attributes, such that the one or more predefined constraints are satisfied.

Method and system for auto-allocation of tasks to resources of an organization

The disclosed embodiments illustrate methods and systems for generating recommendations for client process execution of one or more client processes corresponding to a plurality of clients of an organization. The method comprises retrieving an event log including event data captured during execution of one or more processes in the organization to service a plurality of clients of a predefined type. The event log is analyzed across the plurality of clients to determine cross-clientele information including a process compliance deviation between an observed and an expected client process execution of the one or more processes. Thereafter, a set of root-causes of the process compliance deviation is determined based on process models of the one or more processes and/or decision rules of the organization. Further, one or more recommendations for the client process execution of the one or more processes of the organization are generated, based on the set of root-causes.

Method and system for generating recommendations associated with client process execution in an organization

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Vrindavan, India

Avantika Gupta