Bank of America Corporation

Ava Elizabeth Wallace

Edward Lee Traywick

Christopher D Nobile

Aspects of the disclosure relate to a voice authentication platform. The voice authentication platform may monitor remote communications to identify a first voice sample. The voice authentication platform may train a voice authentication model to output similarity scores, based on the first voice sample. The voice authentication platform may identify a second voice sample. The voice authentication platform may generate a similarity score by inputting the second voice sample into the model. The voice authentication platform may compare the similarity score to a threshold value. If the similarity score meets or exceeds the threshold value, the voice authentication platform may update a user profile. If the similarity score is below the threshold value, the voice authentication platform may initiate a security action. The voice authentication platform may create an iterative feedback loop to update the voice authentication model.

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Charlotte, NC, United States of America

Ava Elizabeth Wallace