Apple Inc.

Austin Marusco

Mithilesh Kumar

Grant Ritchie

Daniel Ben Pollack

Nicholas Joseph Circosta

Gokul P Thirumalai

Scott Lopatin

Tommy Rochette

Robert Y Loh

Aniket A Zamwar

Philomena F Lobo

Alexandre Perematko

Marcel Van Os

Jae Woo Chang

Vincent P Arroyo

Justin M Strawn

John N Meehan

Sampath Sree Kumar Kolluru

Elmira Petrenco

Zhaoyuan Ye

Malay Mallick

Adam R Podstawczynski

Akshay Bapat

Ryan David Shelby

Megan M Frost

Max Muller

Brett L Lareau

Ashish Agarwal

Ryan W Apuy

Vojislav Samsalovic

A device implementing a system for initiating a business messaging session includes at least one processors configured to receive a selection of a telephone number on a device. The at least one processor is further configured to transmit an encoded identifier corresponding to the telephone number to a server. The at least one processor is further configured to determine whether the telephone number is registered for a business messaging system based at least in part on a response received from the server. The at least one processor is further configured to provide a first display element for initiating communication with the telephone number via the business messaging system when the telephone number is registered for the business messaging system, otherwise providing a second display element for initiating communication with the telephone number via a user messaging system.

Initiating a business messaging session

A messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g., businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device.

Messaging system for organizations

In some implementations, a computing device can provide a map application providing a representation of a physical structure of venues (e.g., shopping centers, airports) identified by the application. In addition, the application can provide a route and/or turn-by-turn navigation instructions to a destination within a venue comprising one or more floors when desired by the user.

Venues map application and system providing indoor routing

A messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g. businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device.

Methods, systems, and computer program products for polygonal routing are described. A computer system can provide turn-by-turn navigation in a venue for a mobile device using a navigation graph. The navigation graph can include nodes representing a series of navigation areas leading from a start point to an end point in a venue including indoor space. Each navigation area can be a polygon occupying a non-zero geographic area. The computer system updates the turn-by-turn instructions when the mobile device enters or exits a navigation area in the series of navigation areas, until the device reaches the end point.

Polygonal routing

Growing community of inventors

San Francisco, CA, United States of America

Austin Marusco