Bandwidth Inc.

Austin Bello

Thomas Ginter

Methods for providing a call-back number for emergency calls initiated from a non-DID device are provided. The methods include receiving a call from a public safety answering point (PSAP) at an application programming interface (API) associated with a carrier, wherein a PSAP operator calls a proxy call-back number on a PSAP screen that has been previously assigned to a non-DID device; requesting instructions at the API from a control function based on the proxy call-back number dialed by the PSAP operator; receiving information at the API related to the non-DID device from the control function based on pre-provisioned data associated with the proxy call-back number; and routing the call from the PSAP to the non-DID device through a voice over internet protocol (VOIP) switch.

Methods for emergency response location (ERL) provision in a voice over internet protocol (VoIP) 911 server for non-direct inward dialing (DID) callers and related systems and computer program products

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Raleigh, NC, United States of America

Austin Bello