Ricoh Company, Ltd.

Atsushi Okazato

Tohru Sasaki

Makoto Sasaki

Tomohiro Kuroyanagi

Takuya Mori

Yukinori Ishii

Junki Aoki

Hiroyuki Sakuyama

Koichiro Maemura

Fumiyoshi Kittaka

Mie Watanabe

Hirohisa Saitoh

Katsumi Tanaka

Shunsuke Watanabe

Tatsuo Nishimura

Masaki Tasaka

Itaru Kodaira

Takashi Toriumi

Yasunori Tsukioka

Yuka Konno

Hiroshi Ota

Akira Yokoyama

Hiroaki Ikkanzaka

An image forming system includes one or more image forming apparatuses and an information processing apparatus connected to the one or more image forming apparatuses through a network. The information processing apparatus includes circuitry that registers an image forming job that is received from one of the image forming apparatuses in association with information on a user who has authority to execute the image forming job, acquires information on a location of the user, determines whether or not the user is located at a first area based on the information on the location of the first user to generate a first determination result, and determines an operation to be performed on the image forming job based on the first determination result.

Image forming system, information processing apparatus, and information processing method

An information processing apparatus includes a provider identification information acquiring unit that acquires a piece of provider identification information for each of a plurality of devices that cooperatively execute a plurality of functions, based on device identification information of the device, the piece of provider identification information allowing identification of whether a provider of the device is a predetermined provider as a provider of a cooperating function; a determining unit that determines whether a non predetermined-provider device provided by a provider other than the predetermined provider exists among the devices based on pieces of the provider identification information; a charge processing unit that performs charge processing to profit the predetermined provider when the non predetermined-provider device exists; and a cooperation controlling unit that controls the devices to cooperatively execute the functions based on the cooperating function.

Charge determining information processing apparatus, charge processing method, and computer-readable recording medium

An image forming apparatus includes: a communicating unit which communicates with a portable terminal device and an external device; a storage control unit which controls to store transfer destination information of the external device to which information from the portable terminal device is allowed to be transferred in a storage unit; a determining unit which determines whether a request from the portable terminal device is the request to the external device indicated by the transfer destination information stored in the storage unit; and a communication control unit which controls the communicating unit to transfer the request from the portable terminal device to the external device indicated by the transfer destination information when the determining unit determines that the request is the request to the external device indicated by the transfer destination information.

Image forming apparatus, information processing system, and non-transitory computer-readable medium

An operation unit in a child device causes a main unit in the child device to execute a stand-alone job, and causes the main unit and a server device to execute a cooperating job. The main unit executes the stand-alone job every time it is requested, and generates and manages a stand-alone job log including stand-alone job log identification information. The server device controls the execution of stand-alone jobs included in the cooperating job based on a request for executing the cooperating job, and manages cooperating job identification information associated with the stand-alone job log identification information of the stand-alone jobs included in the cooperating job. The server device acquires the stand-alone job logs from the main unit and extracts the stand-alone job logs including the stand-alone job log identification information associated with the cooperating job identification information, to generate a cooperating job log corresponding to the cooperating job.

Cooperative system, information processing apparatus, and computer program product

An operating information storing system includes a master apparatus and multiple slave apparatuses. The master apparatus and each slave apparatus respectively include a first processor. The master apparatus includes a nonvolatile memory, the first processor that acquires operating information generated by each slave apparatus, stores the acquired operating information, and determines if at least one operating information indicates specific operating information, and a first transmitter. Each slave apparatus includes a volatile memory, a second processor to store generated operating information in the volatile memory sequentially, and a second transmitter that transfers the operating information stored in the volatile memory to the master apparatus. The second processor stores the specific operating information in the volatile memory until the second transmitter transfers the generated specific operating information to the master apparatus based on the request transferred by the first transmitter in the master apparatus if the specific operating information is generated.

Operating information storing system, operating information storing method, and non-transitory computer readable recording medium storing an operating information storing method for storing information from volatile memory to non-volatile memory

An information processing apparatus stores function information that identifies, for each one of a plurality of functions, one or more devices capable of performing the function, receives a user instruction for executing a job from a first device of the plurality of devices, the user instruction instructing execution of at least one function that cannot be performed by the first device, identifies a second device of the plurality of devices that is capable of performing the at least one function of the user instruction using the function information, and controls the second device to transition from a power save mode to a normal operating mode, while keeping devices other than the second device to be in the power save mode.

Apparatus, system, and method of controlling power supply, and recording medium storing power supply control program

A document output system includes a document registration unit that registers, for each one of events, data of one or more documents in association with identification for identifying the event related to the documents in a memory, an acceptance unit that accepts an instruction for outputting the documents, the instruction including identification for identifying an event related to the documents to be output, and an output unit that outputs the documents associated with the identification of the instruction in a predetermined order as a series of the documents.

Document output method for outputting documents associated with an event

A device setting apparatus performs setting operation with respect to a counterpart apparatus using secure communication even when the counterpart apparatus is not previously provided with information required for secure communication. The device setting apparatus detects an error when the error occurs during the setting operation, and executes a browser to request a user to correct the error during the setting operation.

Apparatus, system, and method of setting a device

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Kanagawa, Japan

Atsushi Okazato