Ricoh Company, Ltd.

Atsushi Hanai

Eiji Shinohara

Tatsuto Torikai

Sachiko Misumi

Keisuke Kataoka

Hiroshi Takahashi

Kiyoshi Suzuki

Takashi Harada

Kiyohisa Minowa

Haruo Hamaguchi

Shizuo Kamimura

Hiroaki Ono

Hiroshi Nishida

Hiroshi Fushimi

Hiroshi Hosoda

Tetsuya Miida

Hirofumi Endo

Keiichi Itoh

Takehiro Nishiura

Yayoi Katagiri

Atsumi Otsuka

Kohichi Yuasa

Keiko Sakita

Noriko Yamane

Maki Satoh

Keisuke Hilltop Nagatsuda 303 Kataoka

Sachiko Residence Denen 3A Misumi

When a customer operates a terminal to send a request for a provision of a manual page to the center via the Internet, the center determines whether the customer who is accessing is a registered customer (user of a copier) based on the stored customer information. In a case where the customer who is accessing the center is a registered customer, the center automatically selects electronic manual file(s) for the copier being used by the customer concerned. And the center generates a manual page representing the content of the selected manual file so that the content of the manual file is noticeable rather than the other information. The center transmits the manual page to the terminal concerned.

System, method, apparatus, and program for providing electronic manual

The shopping server provides an online shopping service with retrieving information of items handled, relations among the items, user's purchase history, user's request, and the like via the internet or the intrafirm network. The shopping server generates electronic catalogs personalized for each user based on the retrieved information so as to show useful and helpful information to each user. The catalogs are categorized in accordance with the purposes. Some of the categories are fulfilled by the automatic entry in accordance with the item relations or the user's purchase through the online shopping service, while the others are fulfilled by the user's arbitrary designation. The shopping server presents the generated catalogs to the users via the internet, so that the categories are switchable and customizable by the user.

Online merchandising system, online catalog presenting method, server, computer program product, and computer data signal

A shopping server accepts a request for estimation of arbitrary designated items given by a client terminal, and generates estimation data for the designated items in accordance with the accepted request. The shopping server stores the generated estimation data at a shopping DB system. In response to retrieval of inventory status information for the items indicated by the estimation data stored in the shopping DB system, the shopping server updates the estimation data concerned in accordance with the retrieved inventory status information. The shopping server presents the updated estimation data to other client terminal in response to a request given by the client terminal which requested the estimation.

Online merchandising system, server, estimation managing method, computer program product, and computer data signal

A user ID and a corporation ID for identifying an organization to which the user belongs are pre-registered in association, and the corporation ID of the organization to which the user belongs is specified based on a login name entered when the user logs in a shopping site by a terminal (S). Based on the specified corporation ID, a user ID of a user which is associated with the same corporation ID is specified (S). Based on the specified user ID, order placement information corresponding to the user ID is searched for (S), and an order placement condition for a predetermined period, of the organization to which the user belongs is displayed on the terminal (S).

Systems, methods, and computer readable medium for providing a site for selling a product in response to a request from a terminal

A transmission device sends status information representing status of a copier to a center through a PSTN. In the center, the status information of each copier is analyzed, and suggestion information selected based on a result of the analysis is provided to a terminal of the user of the copier concerned. In this case, the user is informed by an e-mail or through a Web page with using the terminal. The information includes: a suggestion to multiply the copier, replace the currently-used copier with a new copier, performance information regarding a model of the currently-used copier, information regarding a timing for replenishing/replacing an expendable supply (such as a toner unit, etc.), a suggestion to purchase the expendable supply, and the like.

System, method, apparatus and program for collecting and providing information

A file system in which a processing apparatus is coupled to a storage unit includes a storage management system for automatically causing the storage unit to store data equal to processed data corresponding to a processing result obtained by the function provided in the processing apparatus, and an output management system for outputting the data read from the storage unit in response to a processing instruction supplied to the file system. The storage management system obtains specifying information specifying data to be stored by the storage unit so that the data to which the specifying information is added is stored by the storage unit. The the output management system has a display unit for displaying either at least a part of each of data items stored by the storage unit or specifying information items specifying the data items, and an operation unit for selecting an item from among the items displayed by the display unit and inputting the processing instruction, so that a data item corresponding to the selected item is output in response to the input processing instruction.

File system and storage medium storing program used in such system

According to the a processing command for the copy function or the like, the copying machine sends the processing conditions like the user ID or the coping density as appended data along with the document data to the server through the Intranet. The server accumulates the document data in the infinite memory server and Web IMS and simultaneously stores the accumulated addresses and other appended data in relation to each of the user IDs in a retrieval possible way in the database inside the hard disk drive When the document data is to be reused, the server displays the appended data so that it can be easily selected and sends the selected appended data along with the document data to the copying machine

File system and a recording medium with a program used in the system stored therein

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Kanagawa, Japan

Atsushi Hanai