Shoretel, Inc.

AshvinKumar Patel

Glen K Okita

Meigy Tsai

Michael Tovino

An apparatus and a method for monitoring availability of a contact are described. The apparatus includes an interface module for receiving a selection from a user that indicates the contact to be monitored. The apparatus also includes a presence change alert manager that is coupled to the interface module and is coupled to a network. The presence changer alert manager is configured to determine at least one relevant type of availability for the contact and to determine if availability information obtained from the network corresponds to a change in a relevant type of availability for the contact. The apparatus further includes a notification manager coupled to the presence change alert manager. If the presence change alert manager determines that the obtained availability information corresponds to a change of a relevant type of availability for the contact, the notification manager generates a notification alerting the user of the change.

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Patan, India

AshvinKumar Patel