Servicenow, Inc.

Ashok Ganesan

Ivan Valentine Covdy

Paul Wang

Qiang Gui

Brett Bandy

Kai Xu

Sanjay Shrikanth Kittur

Subbaaraya Kumar Deverakonda Venkata

Wallace Peng

Chowie Chunyan Lin

Arjun Badarinath

Shaun James Millin

Samujjwal Bhandari

Searching encrypted data using encrypted contexts by performing at least the following: configuring a first encryption context that allows access to a first encrypted field, configuring a second encryption context that allows access to a second encrypted field, assigning the first encryption context to a first role and the second encryption context to a second role, assigning the first role to a first user account to allow the first user account to access the first encrypted field, assigning the second role to a second user account to allow the second user to access the second encrypted field, receiving a query request associated with the first user account for a search term, wherein the query request includes instructions to search for an unencrypted version of the search term and a first encrypted value of the search term that is based on the first encryption context.

Searching for encrypted data within a cloud based platform

Improving a security configuration may include receiving a request to assign a single sign-on configuration for a user profile, present a user interface comprising input fields for configuration characteristics, receiving an indication from the user interface that an administrator is requesting the assign the configuration characteristics, in response to receiving the indication, performing a test connection using the configuration profile, and in response to determining that the test connection succeeded, prompting the administrator to activate the single sign-on communication for the user profile.

SAML SSO UX improvements

A remote network management platform may include a database containing records relating to units of reserved and on-demand computing resources provided by a third-party network and a processor disposed within a computational instance. The processor may be configured to obtain utilization reports regarding the managed network from the third-party network and calculate, for each hour-of-day across one or more days of usage, respective hourly average units of utilization, by the managed network, of the reserved and on-demand computing resources. The processor may also calculate output values respectively associated with different combinations of the reserved and on-demand computing resources that jointly satisfy the hourly average units of utilization and select an allocation of the reserved computing resources that is within a threshold of a minimum output value of the output values. The processor may further change the number of allocated units to be the selected allocation of reserved computing resources.

Third-party network computing resource management

A system, method, and non-transitory computer-readable storage medium for authenticating access to an instance have been disclosed. The system comprises a processor and a memory that includes instructions executable by the processor to cause the system to receive an access request to the instance from a client device and to send an encryption request of information to a security device. The information includes an expiration time and the security device encrypts the information using a private key that is secured in the security device. The memory includes further instructions executable by the processor to cause the system to receive the encrypted information from the security device and to send the encrypted information to the client device. The encrypted information is decryptable by the instance using a public key associated with the private key in response to the client device providing the encrypted information to the instance.

Authenticating access to an instance

Single sign-on user interface improvements

Searching for encrypted data within cloud based platform

Growing community of inventors

Milpitas, CA, United States of America

Ashok Ganesan