Uber Technologies, Inc.

Ashley Quitoriano

Shicong Meng

Rei Chiang

Awaneesh Verma

Zhi Li

Parijat Mazumdar

Kevin Spieser

Parker Ralph Kuncl

Dor Levi

James Callender

Junjia He

Kamran Massoudi

Arundhati Singh

Emily Reinhold

A system can provide a set of expedition proposals that are each selectable by a service provider on a user interface of a computing device to commit the service provider to an expedition. Each expedition can be associated with a configured sequence of tasks to be performed for a given amount of time. Based on a selection of an expedition proposal from the set of expedition proposals, the system can initiate a corresponding expedition for the service provider by (i) matching the service provider with a sequence of tasks, and (ii) transmitting route data to the computing device to cause the user interface on the computing device to display route information for sequential destination locations for the sequence of tasks.

Dynamic route recommendation and progress monitoring for service providers

A computer system operates to receive transport service requests from computing devices of requesters within a geographic region. The system matches each transport service request with an available transport provider operating a service vehicle within the geographic region, and determines a location bias for a first transport provider that operates a corresponding vehicle within the geographic region, the location bias being associated with a preferred location of the first transport provider. The system may then match the first transport provider to a transport service request based on (i) the location bias of the first transport provider, and (ii) a destination of the transport service request which, upon fulfilling the transport service request, results in the first transport provider being positioned to arrive at the preferred location within a future time interval.

Network computer system to position transport providers using provisioning level determinations

A network computer system receives request data from computing devices of requesting users in a sub-region of a service area. The system further receives location data from computing devices of drivers operating in the sub-region. Based on the request data and the location data, the system determines a service condition for the sub-region. Based on the service condition indicating that the sub-region is in a driver oversupply state, the system transmits a service instruction to computing devices of a plurality of drivers within the sub-region, the service instruction being associated with a target outside the sub-region and a set of progress conditions. The system then periodically determines, for each driver of the plurality of drivers, an estimated time of arrival (ETA) to the target from a current position of the driver to determine whether the driver is satisfying the set of progress conditions of the service instruction.

Real-time service provider progress monitoring

A network computing system can configure sets of expedition proposals for service providers, which are each selectable to commit the service provider to a dynamic expedition coordinated in real-time by the network computing system. Partitioned service areas may be scored in accordance with utilization conditions, and a dynamic trajectory can be generated based on the scored service areas for individual service providers. The network computing system can provide navigation instructions to the service provider along an updated recommended route based on the dynamic trajectory, until expiration of the dynamic expedition.

A network computer system provides a service instruction to a computing device. The service instruction can include offers, such as a service request to pick up and transport a user, and recommendations, such as a movement recommendation encouraging the service provider to relocate to another geographic area. The network computer system remotely monitors the computing device to receive a current position of the computing device as the service provider travels within a geographic area. The network computer system remotely monitors the computing device to receive a service state of the service provider. The network computer system periodically determines whether the service provider is making progress towards a target of the service instruction based on the current position of the computing device and a set of progress conditions, including determining whether the service provider satisfied the set of progress conditions in response to a change in the service state.

A network computer system operates to estimate a quantity of service vehicles operating in a geographic region during a future time interval. For the future time interval, the network computer system determines a current forecast of a provisioning level for a service provided by the projected quantity of service vehicles in each of multiple subregions of the geographic region. The network computer system also determines a location bias for one or more service providers, each operating a corresponding vehicle within the given geographic region. Additionally, the network computer system matches each service provider to a service request based on (i) the location bias of the service provider, (ii) a service location of the service request, and (iii) a determination as to an effect of matching the service provider on the current forecast for the provisioning level.

Network computer system to position service providers using provisioning level determinations

A computer system can detect a trigger in connection with an activity performed by a service provider, and determine (i) a first content item associated with the detected trigger and a second content item associated with the detected trigger, and (ii) select a set of service parameters relating to a service session of the service provider based on the first content item and the second content item. Additionally, the computer system can obtain feature data of the first content item and the second content item. Based on the feature data of the first content item and the second content item, the computer system can determine that a corresponding graphical representation of the first content item and of the second content item overlap for a given time interval. Based on a set of prioritization rules, the computer system can select one of the first or second content item and generate the corresponding graphical representation of the selected one of the first or second content item for the given time interval.

Network computer system to coordinate delivery of network content to service providers

A network computer system can detect a triggering event, and in response to the detection of the triggering event, obtain a set of service parameters relating to a service session of a service provider. Additionally, the network computer system can obtain one or more content items from a plurality of network information services, based on the set of service parameters. In some examples, each of the one or more content items can include a set of feature data. In such examples, the network computer system can provide the set of feature data of each of the one or more content items to a computing device of the service provider. Additionally, the network computer system can utilize a set of prioritization rules to determine a prioritization between each of the one or more content items. Based on the prioritization and the feature data of each of the one or more content items, the network computer system can cause an application running on the computing device of the service provider to generate each of the one or more content items.

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San Francisco, CA, United States of America

Ashley Quitoriano