Verizon Data Services Inc.

Ashequs Samad

Shadman Zafar

Mahesh Rajagopalan

Kevin Trottier

Jeffrey M Getchius

Fariborz Ebrahimi

Renu Chipalkatti

Alin L D'Silva

Shaygan Kheradpir

M Reza Ghaffari

Methods and apparatus for a unified communications manager via instant messaging are provided. In particular, a user may interface with a user service center to use applications via an instant messaging service to manage various aspects of their communications such as their phone calls, voice mail, email, and instant messages. A user may also manage their contact information and profile, such as rules for how calls are forwarded to the user. Thus, a user is provided a unified communications manager to implement rules and conditions across a wide variety of devices and networks.

Method and apparatus for unified communication management via instant messaging

A method for providing a message to a called party through a network comprised of both a telephone network and a data network, and at least one gateway device connected to both the telephone network and the data network. The method performed by the gateway device includes receiving, through the telephone network, signaling information representing a message from a calling party to a called party and providing the message to the called party via the data network by displaying an instant message containing a notification of the message on a display device visible to the called party.

Voice mail integration with instant messenger

Growing community of inventors

Irving, TX, United States of America

Ashequs Samad