Amazon Technologies, Inc.

Siebel Systems, Inc.

Asanka Boyd Jayasuriya

Neil Scott Ackerman

Nicholas Roy Manson

Nicole Petrich

Jonathan Robert Bezeau

Techniques are provided for managing local item fulfillment. For example, a fulfillment management computer can provide a local item to a user when the local item is stored in a local fulfillment center, when the local fulfillment center can fulfill the order requested by the user quickly, when the price of a local item is within a certain threshold of the best item in a top level market, or when the local item is provided by a preferred item provider. The local item may be a perishable item (e.g., apples) and could benefit from being stored close to a user that orders the local item or be non-perishable (e.g., electronics). It may be preferable to provide an item that is stored locally to the user instead of an item that would need to be shipped to the user from afar.

Method, medium, and system for local item fulfillment in a market hierarchy

Embodiments of the invention provide methods and apparatuses for providing hosted highly tailored vertical applications. In accordance with one embodiment, a set of universal configuration options for a customer relationship management application is created and presented to a user. The user selects one or more options from the set of options provided and the selected options are used to automatically configure a tailored customer relationship management application. For one embodiment of the invention multiple incompatible business entities and processes from existing verticals are decomposed to provide a set of configurations options to a customer company. The customer company selects from the provided configuration options and a highly tailored vertical is automatically configured based upon the selected configuration options.

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Toronto, Canada

Asanka Boyd Jayasuriya