Vmware, Inc.

Arun Rajan

Jonathan Prince Limhengco

Mukund Gunti

Hui Henry Li

Aravinda Haryadi

Naga Ullas Vankayala Harinathagupta

Luong Duong

Zhengxun Wu

Virtualization software installed in a standalone host is remediated according to a desired state model using a desired image of a virtualization software that is used to remediate virtualization software running in hosts which are logically grouped as a cluster of hosts not including the standalone host. The method of remediating the virtualization software installed in the standalone host includes the steps of generating a desired image of the virtualization software of the standalone host from a desired image of the virtualization software of the hosts in the cluster, and upon detecting a difference between an image of the virtualization software currently running in the standalone host and the desired image of the virtualization software of the standalone host, instructing the standalone host to remediate the image of the virtualization software currently running therein to match the desired image of the virtualization software of the standalone host.

Managing lifecycle of virtualization software running in a standalone host

A method of processing requests from users of a computer system having software and hardware components, wherein each request includes a description of an software or hardware issue, includes: upon receiving a first request, performing content matching using a first instance of the data model to determine if the issue described in the first request has been previously encountered; executing a machine learning algorithm against a new data set to update a second instance of the data model; after the second instance of the data model has been updated, switching the data model used for performing content matching from the first to the second instance of the data model; and upon receiving a second request after the switch, performing content matching using the second instance of the data model to determine if the issue described in the second request has been previously encountered.

Machine learning-powered resolution resource service for HCI systems

Growing community of inventors

Sunnyvale, CA, United States of America

Arun Rajan