Salesforce Com, Inc.

Salesforce, Inc.

Arjun Kumar Bachuwar

Paymon Teyer

Karishma Kishore Lalwani

Jackson Zee Herrick

Alok K Patel

Aishanya Singh

Anand Vardhan

Venkatesh Bora

Shainesh Baheti

Suraj Varma

Methods, systems, apparatuses, and computer program products are described. A system, such as a multi-tenant database system, may store tenant-specific observability data for multiple tenants of the system. The system may detect an inefficiency related to a performance metric for a tenant of the multiple tenants based on a subset of the data associated with the tenant and corresponding to a threshold time window. In some examples, the system may analyze the subset of the data for the threshold time window to determine an insight indicating a cause of the inefficiency. The system may determine a suggested action for the tenant based on the insight indicating the cause of the inefficiency, and the system may send, for display at a user interface of a user device, an indication of the insight and the suggested action, the user device operated by a user associated with the tenant.

Determining insights related to performance bottlenecks in a multi-tenant database system preliminary class

Systems and methods are described identify a database metric value associated with a database instance storing a dataset associated with a user system. A database issue is detected in view of a determination that the database metric value satisfies a condition. In response to satisfaction of the condition, a set of user action metrics associated with the user system is collected from one or more data monitoring systems. At least one notification communication is generated including at least a portion of the set of user action metrics and information identifying the database issue. The at least one notification communication is transmitted to a remediation execution system configured to execute, using the at least a portion of the set of user action metrics and information identifying the database issue, a remedial action in response to the database issue.

Management and remediation of database issues

Growing community of inventors

Nirmal, India

Arjun Kumar Bachuwar