The Toronto-Dominion Bank

Arash Deljavan Farshi

Preetkanwal Samra

Ivan Attard

Adel Iles

A system and method are provided for executing a notification service. The method includes accessing event data, obtained from a repository that is updated asynchronously by an event monitoring layer, to track the event data using the notification service separate from the event monitoring layer, and to determine when to trigger notifications, wherein the event data is associated with one or more events, each event being associated with at least one process workflow, and each event being at least in part associated with a sequence in the respective at least one process workflow; detecting, from the event data, an actionable item requiring a notification based on a current progress of a first one of the at least one process workflow being tracked; determining at least one parameter for the notification, wherein the notification is associated with a subsequent action of the first one of the at least one process workflow, determined based on at least one of the event data and the actionable item; and sending the notification to at least one client device user according to the at least one parameter.

System and method for executing a notification service

A system and method are provided for monitoring events in process management systems. The method is executed by a device having a communications module and includes obtaining first event data from a plurality of process management systems, each process management system being associated with a corresponding process flow; asynchronously from obtaining the first event data, providing second event data for at least two of the plurality of process management systems, to a monitoring tool, the second event data for the at least two process management systems being generated from a same client interacting with the at least two process management systems; and in response to providing the second event data to the monitoring tool, initiating at least one action to be executed.

System and method for monitoring events in process management systems

A system and method are provided for monitoring events in process management systems. The method is executed by a device having a communications module and includes receiving via the communications module first event data from at least one process management system, the first event data comprising a unique identifier associated with a corresponding process flow. The method also includes storing the first event data in an event repository of the memory. The method also includes, asynchronously from receiving the first event data, providing second event data to a monitoring tool via the communications module, by accessing the first event data stored in the event repository, to enable events associated with all of the at least one process management system to be viewed, to initiate feedback to the at least one process management system for updating or advancing process workflows, and to enable notifications to be sent to clients of the at least one process management system.

A system and method are provided for executing a notification service. The method includes accessing, via a communications module, a first repository of event data stored by an event monitoring layer connected to at least one entity in an enterprise, the first repository of event data being asynchronously updated by the event monitoring layer on an ongoing basis by the at least one entity communicating with the event monitoring layer. The method also includes detecting, by accessing the first repository of event data via the communications module, an actionable item requiring a notification. The method also includes accessing, via the communications module, a second repository comprising at least one of rules, hierarchies and thresholds, to determine at least one parameter for the notification. The method also includes sending the notification via the communications module to at least one client device user according to the at least one parameter.

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Richmond Hill, Canada

Arash Deljavan Farshi