Microstrategy, Inc.

Anurag Patnaik

Michael Zirngibl

Bodo Maass

Michael Jerry Saylor

Hannes Eberle

Christopher S Leon

Frederick Richards, Iii

Alberto Santa Ana

Justin Langseth

David A Garr

Benjamin M Lindsey

Josh Mahowald

Wolf Mosle

Stephen Scott Trundle

Nicolas J Orolin

Zeynep Inanoglu

Benjamin Reyes

Steven S Trundle

Steven R Brown

Zeynap Inanoglu

Kyle N Yost

Robert G Trenkamp

Peter G Wilding

Ki Sung Yoon

Sean S Tsai

Yuhong Wen

A method and system for accomplishing closed-loop transaction processing in conjunction with interactive, real-time, voice transmission of information to a user is disclosed. A voice-based communication between a user and a first system is established and a report is transmitted to the user. The report might comprise information and at least one request for user input based on said information. In response to the report, the user can request a transaction based on said information. The requested transaction is completed automatically by connecting to a second system for processing.

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services with closed loop transaction processing

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with closed loop transaction processing

A system and method for the creation and delivery of automated, personal information service gathers news, weather, financial and other data for transmission by telephone or other media. The recipient of a given voice broadcast may be detected and discriminated to adjust the content delivery. For instance, if a machine pick-up is detected, the call may be terminated or the message curtailed. Secondary recipients may be authorized in a subscriber's service profile, and other delivery preferences may be registered.

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services with customized message depending on recipient

A system and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, including information derived from on-line analytical processing (OLAP) systems and other data repositories is disclosed. The system and method includes the ability to deploy personalized voice services through a live or recorded personalized broadcast. In particular, the system and method access personalized information and generate personalized markup documents from the personalized information. The personalized markup document is converted to a form that is suitable for over-air transmission and transmitted to a subscriber of the voice service.

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, including deployment through personalized broadcasts

System and methods for real-time, interactive transmission of information about travel schedules and creation of travel schedules are provided. A user defines desired travel parameters, such as dates, times, costs and the like related to a travel component. Travel components are reviewed to determine if traveler parameters are triggered. If a travel component triggers traveler parameters, options for other travel components may be determined. A user may be contacted and communicated information about the travel component and options, thereby allowing a user to interactively create a travel schedule.

System and method for real-time, personalized, dynamic, interactive voice services for travel availability information

A method and system for telephone-based service utilization and control in conjunction with interactive, real-time, voice transmission of information to a user is disclosed. A voice service system provides creation and automatic deployment of personalized, dynamic and interactive voice services, including information derived from on-line analytical processing (OLAP) systems and other data repositories. In conjunction with such services, a user may use a telephone to control such services. For example, the user may subscribe and unsubscribe to a service using the telephone, be notified of new services via the telephone, and retrieve sound files via the telephone.

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with telephone-based service utilization and control

A voice page directory system for enabling users of a voice page delivery system to locate voice pages of interest. A database system stores location identification information and description information regarding a plurality of voice pages available to users through a voice page delivery system. Users then input voice page identifying information whereupon the system outputs a directory or searches voice pages based on keywords provided to output voice pages of interest.

Voice page directory system in a voice page creation and delivery system

A system and method for creation and automatic deployment of personalized, dynamic and interactive voice services, including information derived from on-line analytical processing (OLAP) systems is disclosed. The system and method include a call server and a method for initiating telephone calls using on the fly content and speech generation.

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with system and method that enable on-the-fly content and speech generation

A system and method for creation and automatic deployment of personalized, dynamic and interactive voice services relating to subscriber corporate analysis related information, including information derived from on-line analytical processing (OLAP) systems. More specifically, the invention relates to a system and method that enable personalized delivery of corporate analysis-related information in real-time, via natural language voice communication with a voice-enabled terminal device.

System and method for real-time, personalized, dynamic, interactive voice services for corporate-analysis related information

This invention relates to a system and method for creation and automatic deployment of personalized, dynamic and interactive voice services, including information derived from on-line analytical processing (OLAP) systems and other data repositories. More specifically, the invention relates to a system and method that enable personalized delivery of information in real-time, via natural language voice communication with a voice-enabled terminal device. The system and method combines personalized information broadcast technology with an active voice page. An active voice page is created by the system, stored in a call database and used to generate dynamic voice menus. A call server retrieves the AVP from the call database and delivers the content of the service by dialing a subscriber's telephone number, speaking message text to the subscriber and recording the subscriber's input in response to the call menus. A unique AVP is generated for each subscriber scheduled to receive voice service content.

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services

This invention relates to a system and method for providing inbound and outbound voice services. The invention may be used in conjunction with a system for the creation and automatic deployment of personalized, dynamic and interactive voice services, including information derived from on-line analytical processing (OLAP) systems and other data repositories. More specifically, the invention enables personalized delivery of (outbound calling) and accessing of (inbound calling) information in real-time, via natural language voice communication with a voice-enabled terminal device.

System and method for the creation and automatic deployment of personalized dynamic and interactive voice services with integrated inbound and outbound voice services

The delivery of voice serve messages communicating financial, personal or other news telecasts may be customized according to the identity of the recipient and controlled by voice commands. A voice service bureau may generate voice messages for individual subscribers according to their preselected interest and needs. For instance, a financial bulletin may be abbreviated from 'Your portfolio has declined by 5% this morning, do you want to sell' The subscriber may be identified using voice-activated PIN or other information, or be authenticated using voice recognition.

System and method for voice-enabled input for use in the creation and automatic deployment of personalized, dynamic, and interactive voice services

A system and method for creation and automatic deployment of audible personalized, dynamic and interactive services, including information derived from on-line analytical processing (OLAP) systems, to a two-way communication device, including electronic mail, two-way pagers, phones, personal digital assistants, and telephones, based on subscriber-specified criteria.

System and method for automatic transmission of audible on-line analytical processing system report output

A method and system for accomplishing real-time drilling in conjunction with interactive, real-time, voice transmission of information to a user is disclosed. A voice-based communication between a user and a first system is established and a report is transmitted to the user. The report might comprise information and at least one request for user input based on said information. In response to the report, the user can request that additional information be drawn from the report via drilling. The requested information is extracted from the original report in real-time.

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with real-time drilling via telephone

A method and system for accomplishing real-time queries in conjunction with interactive, real-time, voice transmission of information to a user is disclosed. A voice-based communication between a user and a first system is established and a report is transmitted to the user. The report might comprise information and at least one request for user input based on said information. In response to the report, the user can request that additional queries be run against database or other data repository. The requested is drawn from the database automatically, in real-time by connecting to the database.

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Arlington, VA, United States of America

Anurag Patnaik