Microsoft Technology Licensing, LLC

Anupama Vedapuri

Edhi Sarwono

Frank Zakrajsek

Sai Gopal Kodi

Sanjeeb Sarangi

Luis Camara Manoel

Suveen Kumar Reddy Vuppala

Deepak Munjal

Zhangwei Xu

Oren Rosenbloom

Nicholas Anthony Swanson

Vincent Joseph Blas

Bing Hu

Peiling Wu

Chaturanan Damodar Mishra

Igor Figlin

Robert Gerard Boyce

Systems, methods, and devices are described for intelligent outage evaluation and insight management for monitoring and incident management systems. A set of incident logs associated with a cloud computing service are received by a cloud computing service provider system. Each incident log includes impact data corresponding to a respective incident that occurred during an evaluation period. The impact data includes an interruption count representative of a number of interruptions on resources caused by the respective incident. A total active resource time representative of resource activity during the evaluation period is determined. An interruption rate is determined for the evaluation period by summing interruption counts to generate a total interruption count and dividing the total interruption count by the total active resource time. An actionable insight applicable to the cloud computing service is generated based on the interruption rate and the incident logs.

Intelligent outage evaluation and insight management for monitoring and incident management systems

A mechanism for enabling enterprise data centers to allocate portions of their infrastructure and assign them to specific line of business unit IT organizations. The mechanism allows the business unit to dynamically and rapidly provision virtual infrastructure as needed to run line of business applications. This can also enable the business unit to focus more on the development and management of the applications rather than invest significant resources in managing the infrastructure layer. In various embodiments, data center administrators may be enabled to allocate and assign a portion of their physical infrastructure (Storage, Network and Compute) and expose them as a virtualized environment to different business unit organizations.

Dynamic allocation and assignment of virtual environment

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Issaquah, WA, United States of America

Anupama Vedapuri