Netscout Systems, Inc.

Antoni Banach

Abhishek Saraswati

Tauras Liubinskas

Daniel Andrew Hill

Yashovan B Neelakantamurthy

Shilpa Bansod

Ming Tong Entlinger

Sudhir Appana

Ted Thompson

An illustrative embodiment disclosed herein is a non-transitory computer readable medium. In some embodiments, the medium includes instructions for providing a mobile user monitoring solution that, when executed by a processor, cause the processor to capture a first message transmitted over a packet forwarding control protocol (PFCP) interface, extract a permanent ID and a first user plane tunnel endpoint identifier (TEID) from the first message, store the permanent ID and the first user plane TEID in a PFCP protocol data unit (PDU) session record, store the permanent ID in a session details record, capture a second message transmitted over a user plane interface after the first message is transmitted, extract a second user plane TEID from the second message, wherein the second user plane TEID matches the first user plane TEID, and retrieve the session details record using the second user plane TEID.

Enrichment of monitoring user plane data using PFCP monitoring

A specific user is tracked based on the cell site or service area that the user's device connects to. RANAP, GMM, and SM sessions are associated based on P-TMSI, IMSI, or IMEI. The sessions are maintained based on packets transmitted over the IuPS interface between one or more radio network controllers and a serving GPRS support node. Tracking information associated with information includes usage information such as responsiveness errors, device usage and location. Tracking of a user down to the cell site or service area level assists a mobile service provider in troubleshooting connection issues by providing more complete information and enabling recreation of a user's situation.

Mobile user tracking and application monitoring across an IuPS interface

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San Jose, CA, United States of America

Antoni Banach