Hewlett-packard Development Company, L.P.

Anton Wiranata

Kathryn Janet Ferguson

Kenneth Kay Smith

Jan Philip Allebach

Mark Q Shaw

Niranjan Damera Venkata

Aravindakshan B

Prasad Hegde

Chin-Ning Chen

Manjunath Bhuyar

Sheela Choudhari

According to examples, an apparatus may include a processor that may receive an environmental condition detected at an electronic device and may determine whether the received environmental condition is outside of a predefined threshold range for the electronic device. The processor may, based on a determination that the received environmental condition is outside of the predefined threshold range for the electronic device, generate a notification item in a configuration page of the electronic device indicating that the electronic device has operated in an environmental condition that is outside of the predefined threshold range for the electronic device. The processor may also store the generated notification item in the configuration page of the electronic device, in which a service agent of the electronic device is to access the notification item in the configuration page stored in the electronic device.

Configuration page notification items based on environmental conditions

Example implementations relate to audio samples to detect device anomalies. For example, computing device, comprising: a processing resource and a non-transitory computer readable medium storing instructions executable by the processing resource to: generate a matrix of audio information for a plurality of audio samples of a device, select audio information from one of the plurality of audio samples, generate a plurality of principal components for the selected audio information utilizing a principal component expansion, select a principal component from the plurality of principal components based on a quantity of variance, and detect an anomaly of the device based on a comparison between a real time audio sample of the device and the selected principal component.

Audio samples to detect device anomalies

Example techniques for processing service notes are described. In an example, labeled service notes, associated with fuser units of a plurality of image rendering devices, are processed to generate a vector corresponding to each of the labeled service notes, a labeled service note comprising natural language text describing an error event and a corresponding service activity associated with a fuser unit, wherein the labeled service note is assigned a label based on a category of failure of the fuser unit. Based on the processing, a relationship between vectors and labels corresponding to the labeled service notes is generated.

Processing service notes

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Boise, ID, United States of America

Anton Wiranata