Microsoft Technology Licensing, LLC

Anton Leo Dukeman

Lawrence Fubini Waldman

Paresh Lukka

Andrew Vincent Spiziri

A notification service may act as an intermediary between message channels and/or other sources of actionable notifications and/or action items contained in messages, aggregating actionable notifications for a given recipient across multiple message channels and/or across multiple tools or services, sending notification messages with selectable response options to the recipient in a unified format, and processing the user's responses, e.g., by transmitting the responses back to the applicable sources.

Universal actionable notifications

A notification service may act as an intermediary between one or more sources of text-based communications and intended recipients of action items contained in the communications. The notification service may analyze the messages posted to the source(s) to identify action items, determine multiple response options for each identified action item, generate structured notification messages including the response options for the action items and send them to the respective intended recipient users, and upon receipt of a user response that specifies a selected response option, automatically perform the associated action(s).

A notification service may act as an intermediary between senders and recipients of actionable notification messages, generating such messages based on an actionable notification data structure including arguments for the message text, a list of recipients, and response options and associated actions, sending the messages to the respective recipients; and receiving and processing selected response options from at least some of the recipients to perform the associated actions.

A notification service may act as an intermediary between sources of text-based communications (e.g., message channels within a communication and collaboration platform) and the intended recipients of action items contained in messages posted to these sources. The notification service may store, for each action item, an instance of a universal actionable notification data structure specifying, among other things, response options for the action items, and may, for a specific user, aggregate action items intended for that user across multiple sources, aggregate and send notification messages generated from the respective instances of the universal actionable notification data structures to a central notification inbox accessible by the user, and upon receipt of a response from the user, generate and post a response message to the source from which the action item originated.

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Redmond, WA, United States of America

Anton Leo Dukeman